Summary
This white paper from the Institute for Healthcare Improvement (IHI) describes a framework to guide health care organisations in their efforts to provide safe, equitable, person-centred telemedicine. The framework includes six elements to consider: access, privacy, diagnostic accuracy, communication, psychological and emotional safety, and human factors and system design.
Telemedicine: Ensuring safe, equitable, person-centered virtual care (IHI, June 2022)
http://www.ihi.org/resources/Pages/IHIWhitePapers/telemedicine-safe-equitable-person-centered-virtual-care.aspx
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