Summary
This publication reflects on how a digital strategy can help to improve patient experience from scheduling appointments to methods of communication. Authors, Becker’s Hospital Review and RevSpring, outline the competitive advantage this can give and the importance of understanding patient preferences.
How leading health systems leverage digital tools to improve price transparency, patient experience (July 2022)
https://assets.asccommunications.com/whitepapers/revspring-wp-july-2022-1.pdf
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