Attend

AQUA: Human Factors introduction

This introductory course is aimed at those who are new to Human Factors or those who are interested in refreshing existing knowledge.  You will gain the fundamental knowledge and skills for Human Factors in health and care. Taking place online over two half days, this course will blend guided independent study with facilitated discussion and activities. You will be encouraged to apply yo

IHI/BMJ International Forum on Quality and Safety in Healthcare

Themed Together to Regenerate Health and Care, the programme will showcase inspirational improvement work from all sectors and explore how we can create a system of health and care that truly meets the needs of our communities. You can now explore six new topic streams - Safety, People, Population, Change, Leadership and Science, and find sessions that address the challenges that you and your

• ExCeL, London

NHS Resolution NW Primary care: Dispelling the myth-towards safer practice

NHS Resolution’s Safety and Learning team in collaboration with the NW panel law firms, are hosting a virtual forum series on learning from claims to promote reflection and improve patient care. The purpose is to raise awareness of the support offered by NHS Resolution as your General Practice indemnifier along with the North West panel firms; Weightmans, Hempsons and Hill Dickinson. This wil

Making Families Count: How can we learn from families’ complaints?

This webinar examines why families make complaints and offers a best practice guide on how to involve the patient/family and how staff can be guided by them and their observations. It also looks at how to achieve timely sharing of information and how to ensure good communication with the patient/family. In addition, you will learn how to disseminate the complaint investigation findings in your org

Royal College of Surgeons of Edinburgh: 22nd QI and Audit Symposium 2024

This event gives trainees at all levels the opportunity to attend, present and gain feedback on their Audit and QI work. Further lectures will include the McKeown Medal Lecture, a keynote on patient safety and discussion from a Trainee Committee member. Trainees are invited to submit their abstracts for consideration for presentation at this event. Topics for submission: General Surgery, Trau

• Royal College of Surgeons of Edinburgh, United Kingdom

HSSIB: Investigative interviewing

This is for those in NHS Trusts in England only. This practical course offers an overview of the principles that underpin a professional safety investigation interview with either a member of staff, a patient or a family. The course aligns to the PSIRF guidance on a systems approach to interviews. The course includes: Planning and preparing for an interview. Using a structured hiera

Warming up for World Hand Hygiene Day - why is sharing knowledge about hand hygiene still so important?

WHO Infection Prevention and Control Global Webinar Series  Each year the WHO’s World Hand Hygiene day aims to maintain a global profile on the importance of hand hygiene in health care and to ‘bring people together’ in support of hand hygiene improvement globally. On this day, everyone, in countries and health facilities, can renew their support and promote and implement strategies and innov

6th Global Ministerial Summit on Patient Safety

As we all know, Patient Safety remains an urgent global public health issue, pertinent to all health systems around the world. Among the most important advances in recent years, the WHO’s publication of the first Global Patient Safety Action Plan 2021-2030 stands out, a roadmap that is expected to guide member countries in making decisions and implementing different strategies and measures wi

• Centro Cultural Gabriela Mistral, Santiago, Chile

PSIRF post implementation - what have we learnt so far?

Join Hill Dickinson for the third meeting of their national patient safety network in their series on the Patient Safety Incident Response Framework (PSIRF). They will be joined by guest speakers from Mid Cheshire Hospitals NHS Foundation Trust, Lancashire and South Cumbria NHS Foundation Trust, and HCA Healthcare to share their experiences and provide valuable insight following the implementation

Seth’s Legacy: Seeing & supporting people in palliative & end of life care

In 2014 Seth Goodburn died from pancreatic cancer 33 short and heart-breaking days after his diagnosis. Seth wanted to die at home but sadly he died in an acute hospital because the system, processes and procedures constrained the ability of healthcare staff to deliver person and family centred care. For the last 10 years Lesley Goodburn has worked to share Seth's Story to raise awareness of

• University of Liverpool School of Medicine, Ashton Street , Liverpool , L69 3GE, United Kingdom

Systems approach to learning from patient safety incidents

Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice. This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes: purpose

Global Conference on Public Health: Interventions to mitigate risk factors for public health issues

Today, the entire world is working together to address one of history's most terrible public health issues. Humanity has been defeated by a virus and is attempting to restore regular functions while protecting its safety and health. Several tactics and policies have evolved as means of reducing the pandemic's spread and effects, and several are being tested and developed. The information and exper

• Hotel Crowne Plaza, Dubai, United Arab Emirates

Yorkshire Quality & Safety Research Seminar: Improving recognition and treatment of deterioration

There are very few routine and reliable mechanisms for patients, carers and families to escalate past the primary team when concerned about standard care not meeting their needs. Failing to escalate in a timely manner timely can have adverse effects to patient outcomes. It has been recognised that having reliable patient and family escalation systems is also a quality marker of patient centred car

• Seminar Rooms, Wolfson Building Bradford Royal Infirmary, Duckworth Lane, Bradford, BD9 6TB, United Kingdom

Making Families Count: Hearing the parent voice – Caring for a child with complex needs

For the first time, Making Families Count are collaborating with SOFT UK, a charity that supports families caring for children with a rare and life-limiting genetic condition. Speakers will be drawn from the families and healthcare professionals who are part of the SOFT UK community, sharing their stories and lived experiences and giving suggestions that may help you support the families you work

A practical guide to implementing and embedding the Patient Safety Incident Response Framework (PSIRF)

The Patient Safety Incident Response Framework (PSIRF) is the NHS’s approach to developing and maintaining effective systems and processes for responding to patient safety incidents and ensuring learning and improvement in patient safety. This national conference looks at the practicalities of implementing and using PSIRF. The day will provide an update on best practice in incident investigat

WHO special webinar on “My 5 Moments: The Game” – Revolutionising hand hygiene education

This global webinar is organised to promote and mark the launch of "My 5 Moments: The Game," an innovative digital game developed through a collaboration between the WHO Infection Prevention and Control Unit and Hub, WHO Academy, game designer, learning game expert, and end users. Aimed at revolutionising hand hygiene education, this game-based learning programme integrates the concept of "My Five

Patient Powered Safety '24 - Designing better care with (not for) patient

6th International Symposium: sharing experience and expertise on how patients and those close to them can improve safety of care today. The Symposium will hear from researchers and patients about their experience of complex modern healthcare. It will explore how to spot that things are going wrong, witness amazing new technology and map-out the ethical and legal implications of increased cont

• Bangor University, School of Medical Sciences, Bangor, United Kingdom

Primary healthcare: Bridging rural access gaps for greater equity

This webinar organised by WHO Europe will explore the access gaps in rural areas and the role that PHC plays in tackling this issue. Panellists from diverse backgrounds will delve into the multifaceted factors influencing access in rural, isolated and dispersed population areas.  Register for the webinar

Patient involvement & partnership for patient safety

This conference focuses on patient involvement and partnership for patient safety including implementing the National Framework for involving patients in patient safety, and developing the role of the Patient Safety Partner (PSP) in your organisation or service. The conference will also cover engagement of patients and families in serious incidents, and patient involvement under the Patient Safety

How to get to a place where speaking up is part of the culture of the emergency services

Join Emergency Services Times to delve deep into fostering a culture of that encourages speaking up in emergency services, shedding light on effective strategies and leaving outdated approaches behind. Reports into culture may grab headlines but underneath, it is about behaviour and creating a working environment and channels that allow staff to have a voice, speak up and report without fear

Unlocking the potential: how boosting employee health results in financial savings

In this webinar, Chris Burman-Fourie, principal NHS consultant, and Nick Reader, principal consultant at GoodShape, will explore the correlation between employee health and organisational financial savings. The presenters will share actionable insights, best practices, and real world examples that demonstrate how investing in employee health can yield significant financial returns. Key t

AHRQ EPC Program Grand Rounds - Making healthcare safer

This Grand Rounds session will cover three reports from the AHRQ Evidence-based Practice Center program focusing on making healthcare safer. Opioid stewardship interventions. Rapid response systems. Engaging family caregivers with structured communication for safe care transitions.  Industry stakeholders will discuss the impact of these reports. Register

Fundamentals of Emergency Medicine Education 

Fundamentals of Emergency Medicine Education is a 2-day, 17-hour course that provides participants with the knowledge and skills to become effective educators in emergency medicine. Through a dynamic and interactive format, the course focuses on best practice, strategies, updates, and educational innovations to optimize the educational environment in your Emergency Department. This course is desig

• Copenhagan

Foundations of Patient (Lived Experience) Leadership

A four-week introduction to Patient Leadership, led by David Gilbert. Patient Leadership signals a breakthrough in healthcare that moves beyond traditional engagement and uncovers the pioneering and transformative work of patient leaders – those affected by life-changing illness, injury or disability who want to lead change in the healthcare system. Or ‘those who have been through stuff, who