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    Jul 01

    NHS England: Nurturing compassionate & inclusive NHS cultures course

    NHS England are offering a flexible online course for those working to create compassionate and inclusive cultures in health and social care through collective leadership. Are you:  Working in, or with, health or social care?  Enthusiastic about improving the culture within your team, organisation or system for the benefit of you, your colleagues and the patients and communitie

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    Jul 03
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    Using WHO tools to influence surgical infection prevention

    This enlightening session during Wounds Week dives into the world of surgical infection prevention. The session will explore a range of assessment and improvement tools provided by the World Health Organization (WHO) that have a significant impact on infection prevention and patient outcomes. Claire Kilpatrick, Consultant, Global Health - KSHealthcare (S3Global), will guide you through an ove

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    Jul 04
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    The King's Fund: Quality in a system under stress

    What we are witnessing across the NHS is the Mid Staffs scandal playing out at national level, if not worse. At the beginning of 2023, Sir Robert Francis and Rachel Power, Chief Executive of the Patients Association, set out their concerns about the ‘disaster unfolding in the NHS’ in a letter to the Secretary of State for Heath and Social Care. With the NHS currently focusing on productivity,

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    Jul 05

    AvMA: Implementing the Duty of Candour with empathy

    This training covers the must do’s and the grey areas around the statutory Duty of Candour, with a strong emphasis on going beyond mere compliance and delivering the duty of candour in a meaningful way for patients and families, and for the staff involved and the organisation. Register


    • Croydon, United Kingdom
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    Jul 06

    NHS Complaints Summit

    This National Virtual Summit focuses on the New National NHS Complaint Standards which will be used by PHSO from April 2023. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints are welcomed and lead to change and improvements in patient care. The co

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    Jul 08

    AfPP: Blood and bodily fluids exposure and sharp safety in theatres

    This session will focus on blood and bodily fluids exposure, including sharps injuries as well as their risk factors and prevention strategies. This webinar will present the 2020 RCN study and the 2022 UK NHS Trust study of sharps injury (SI) among UK HCW and, by comparing these results with other countries, question whether UK 2013 Sharps Regulations went far enough, and whether increased emphasi

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    Jul 10

    Patient Safety Incident Response Framework (PSIRF) transition webinar 5: From curation to transition

    The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Transition webinars focus on the different phases of the PSIRF preparation guide and feature presentations from NHS organisations currently transitioning to PSIRF. Presenters: Tracey Herlihey, Head of Patient Safety


    • Virtual event, United Kingdom
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    Jul 10

    Root Cause Analysis: 1 day masterclass

    This intensive masterclass will provide in-house Root Cause Analysis training in line with The NHS Patient Safety Strategy (July 2019). The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to

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    Jul 10
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    Centre for Perioperative Care & Patient Safety Learning: NatSSIPs 2 webinar

    The aim of this webinar is to share, engage and discuss with clinicians, patient safety managers, patients and leaders the latest standards. There will be 2 sessions: 17.30: Session 1 – NatSSIPs 2: what it is and why it matters Welcome and introduction The CPOC perspective The Patient Safety Learning perspective Photo review of why NatSIPPs matters The

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    Jul 10
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    Measurement for performance improvement: In search for the golden threat

    The final tweetchat in the 'Six lessons for leading improvement' campaign. 

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    Jul 11
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    The King's Fund: Navigating the evolving role in primary care in communities

    Taking place over two days in July, this virtual conference will provide you with the insight and guidance to best manage competing agendas and play an active role in shaping local services Join experts from across the health and care sector and gain the confidence to: navigate the evolving role of primary care in communities take an active role in shaping local services cham


    • Online event, United Kingdom
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    Jul 13
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    Next steps for social prescribing in England

    This conference focuses on social prescribing in England, assessing progress and discussing next steps. This Westminster Health Forum will be an opportunity to examine the impact and cost-effectiveness of social prescribing so far, ahead of the review of the Additional Roles Reimbursement Scheme in general practice taking place in early 2024. Delegates will discuss the developing role of

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    Jul 13
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    The King's Fund: Improving access to and uptake of innovative medicines

    Innovative medicines provide the opportunity to transform patient care, pathways, and outcomes. But how do we improve access and uptake of these medicines in a way that is affordable, and that supports the already overstretched health and care workforce.  This free online event from the King's Fund is an opportunity to consider some of the key challenges to access and uptake of innovative med

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    Jul 14

    Hospital at night summit: Improving out of hours care in hospitals

    This Hospital at Night Summit focuses on out of hours care in hospitals delivering high quality safe care at night, and supporting the wellbeing of those working at night. Through national updates, networking opportunities and case studies this conference provides a practical guide to delivering a high quality hospital at night and transforming out of hours services and roles to improve patie

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    Jul 15
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    'Considering risk and care of the frail patient in surgery' study day

    Around 10% of people aged 65 and over live with frailty, with this figure rising to between 25%-50% for those over 85. It's estimated that 300,000 people living with frailty undergo surgery each year. Frailty is recognised as a significant risk factor for complications in both elective and emergency surgical patients and has a direct correlation to postoperative outcomes. This study day


    • Eastbourne District General Hospital, , Eastbourne , BN21 2UD, United Kingdom
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    Jul 18
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    The King's Fund: Community-led approaches to health and wellbeing

    Communities are playing an increasingly important role in improving health and meeting the wellbeing needs of people locally, highlighted in part by their role in the response to the Covid-19 pandemic. Integrated care systems (ICSs) need to recognise the role communities can play in improving and sustaining good health, and as part of this they need to seek greater involvement with local voluntary

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    Jul 18

    Improving psychological safety to improve patient safety

    This one day masterclass will focus on improving Patient Safety through enhancing psychological safety and safety culture.  We will look at effective ways to encourage health professionals to routinely embed high-quality clinical evidence into their everyday work. We will explore the characteristics of relatively successful behaviour change interventions. Key learning objectives:

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    Jul 18
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    MPH: Video, influencers and trusted health information

    In a networked world, passionate and relatable voices are the ones that help ideas to travel furthest and fastest. Individual influencers are rapidly reshaping public health conversations–not only in terms of who is listened to, but also in terms of the issues discussed.   With half the world’s population actively using social media and 41% of Brits using social channels for news (Ofcom, 2022

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    Jul 18

    WPA Patient Safety Workshop: Diagnostic Errors

    Diagnostic error is the failure to establish an accurate and timely explanation of the patient’s health problem(s) or failure to communicate that explanation to the patient. The global burden of diagnostic errors is significant and has far-reaching implications for patients, healthcare systems, and society as a whole. Patient engagement plays a vital role in mitigating diagnostic errors by leverag

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    Jul 19

    Masterclass: Designated Safeguarding Officer training

    This one day masterclass, facilitated by Glenys Hurt-Robson, Associate Facilitator, The Athena Programme will support you to develop your role and responsibility as a Designated Safeguarding Officer / Designated Safeguarding Lead / Named Professional for safeguarding in your organisation. It will enable you to understand one or both of the Child and Adult abuse investigation processes under Workin

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    Jul 20

    Human Factors in your work and your team

    This virtual masterclass will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening

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    Jul 20
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    Implementing PSIRF principles in NHS independent provider sector

    The Patient Safety Incident Response Framework (PSIRF) sets out a new approach to learning and improving following patient safety incidents across the NHS in England. Compassionate engagement and involvement of those affected by patient safety incidents is central to the PSIRF approach. This webinar will provide guidance, practical insight and ideas on how to implement PSIRF principles within

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    Jul 24

    Complaints resolution & mediation

    This course is suitable for anybody who deals with complaints as part of their job role, or anybody who may have to handle a complaint. This includes dedicated complaints teams & customer support teams and managers. The programme includes a section on handling complaints regarding COVID-19 - understanding the standards of care by which the NHS should be judged in a pandemic.  A highly int

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