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    Oct 03

    AvMA: Implementing the Duty of Candour with empathy

    This training covers the must do’s and the grey areas around the statutory Duty of Candour, with a strong emphasis on going beyond mere compliance and delivering the duty of candour in a meaningful way for patients and families, and for the staff involved and the organisation. Register


    • Online event, United Kingdom
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    Oct 04
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    Those who dare: thinking differently about the health and care workforce

    The workforce crisis engulfing the health and care system is well documented with the social care staff vacancy rate at its highest since records began and the overall morale of the NHS workforce declining for a second year with significant numbers intending to leave the sector. This King's Fund event will be showcasing projects and case studies aimed at encouraging others to explore innovati

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    Oct 05
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    ICS Delivery Forum 2023 – Bristol

    Public Policy Project's second phase of its integrated care policy programme will centre around the ICS Delivery Forum. The Delivery Forum will build on the foundations of the ICS Roadshow, continuing to connect key health and care stakeholders at a localised debate and networking. However, the Delivery Forum will focus on developing impact-driven, results-orientated insights. Working in


    • Bristol, United Kingdom
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    Oct 05
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    AvMA training: Implementing the Duty of Candour and PSIRF with Empathy

    This popular training day covers the must do’s and the grey areas around the statutory Duty of Candour, with a strong emphasis on going beyond mere compliance and delivering the duty of candour in a meaningful way for patients and families and for the staff involved and the organisation. It has been updated to directly support the successful implementation of the PSIRF guidance and the ‘Harmed Pat

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    Oct 05
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    Care Opinion: What’s the value of online patient feedback to healthcare policy and strategy?

    Online patient feedback, as mediated through the national platform Care Opinion, has turned out to be both information for, and intervention into, the healthcare system. As online feedback becomes normalised across health services, this raises a new question: is online feedback relevant only at an operational level, or also at a strategic and policy level? This webinar will explore what

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    Oct 06

    IV Therapy Summit: Extravasation: Improving practice and patient safety

    This conference focuses on improving practice and patient safety to reduce Extravasation Injury, ensuring front line clinicians are aware of the risk of extravasation and how to recognise, treat and escalate extravasation injuries when they do occur. This conference will enable you to: Network with colleagues who are working to reduce Extravasation Injury Learn from outstanding

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    Oct 06

    Patient involvement & partnership for patient safety

    This conference focuses on patient involvement and partnership for patient safety including implementing the New National Framework for involving patients in patient safety, and developing the role of the Patient Safety Partner (PSP) in your organisation or service. The conference will also cover engagement of patients and families in serious incidents, and patient involvement under the Patient Sa

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    Oct 10

    Learning from patient safety incidents including Human Factors

    This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace and is aligned with the new Patient Safety Syllabus and subsequent Patient Safety Incident Response Framework (PSIRF). The new Patient Safety Strategy advises that organisations must adopt a new and broader approach to stimulate learning from patient safety incidents. This cour

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    Oct 10

    Delivering greener care for a healthier future

    ANNOUNCEMENT: Due to the upcoming junior doctors industrial action, this event was originally 14 July but has been postponed to 10 October. Meeting the NHS' net zero emission targets requires carbon reductions across patient pathways. Achieving this means delivering high quality, evidence based, low carbon care to our patients. Clinicians are a vital part of the innovation, adoption, and embe

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    Oct 11
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    Digital health and care congress 2023

    Digital technologies have transformed how health and care services are offered and used, and the better and more widespread use of these technologies bring further opportunities to improve people’s health and experiences of services.  Through the lens of both the workforce and people who draw on health and care services, this event will explore how to successfully adopt digital solutions in h


    • The King's Fund, London, W1G 0AN, United Kingdom
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    Oct 12

    Measuring, understanding and acting on patient experience insight from insight to improvement

    This conference will focus on measuring, understanding and acting on patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement and assurance. Through national updates and case study presentations the conference will support you to measure, monitor and improve patient experience in your service, and ensure that ins

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    Oct 12

    Deteriorating Patient Summit: Recognising and responding to the deteriorating patient & ensuring best practice in the use of NEWS2

    This conference focuses on recognising and responding to the deteriorating patient and ensuring best practice in the use of NEWS2. The conference will include National Developments including the recent recommendations on NEWS2 and Covid-19, and implementing the recommendations from the Healthcare Safety Investigation Branch Report Investigation into recognising and responding to critically unwell

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    Oct 12
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    CQC webinar: Introducing quality statements and evidence categories

    This upcoming webinar from the Care Quality Commission will focus on quality statements and evidence categories. It will talk through where these two elements fit in the wider new regulatory approach and what guidance is available to help you understand them. The webinar will focus on example quality statements to explore how CQC will use evidence categories to identify specific sources

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    Oct 12
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    Care Opinion: Can positive patient feedback help improve healthcare? Results of a systematic scoping review

    Many health care professionals believe that while critical patient feedback may help improve services, positive patient feedback has no such value. But is that really true? In this, Care Opinion's 21st research chat, we welcome Dr Stefan Rennick Egglestone, who has recently led a review of research on this issue (in press with Plos One). We'll be discussing what the 68 papers in the review ca

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    Oct 13
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    SEIPS in surgery

    The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 3 hour masterclass will focus upon using SEIPS surgery.  The SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation.  She will be joined in these masterclass sessions by clinical subj

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    Oct 17

    What is quality and how do we perform quality improvement?

    Leadership in the NHS is the responsibility of all staff. This one day masterclass in Quality Improvement will allow all healthcare staff to learn about QI methodology, tools to use and how to lead change. The day has been developed to provide both practical and appropriate QI training to all staff.  You will learn what QI tools to use and how to maintain the improvements. You will explore ho

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    Oct 18

    Population health: an opportunity to transform health and care

    The health and care system are in crisis with staff trying to address backlogs of care and the aftermath of the Covid-19 pandemic, amid workforce shortages, financial constraints and a wider cost-of-living crisis. But how can the system move away from this new normal to a new way of working? Population health approaches offer the opportunity to move from a reactive system that treats patients


    • The King's Fund, London, W1G 0AN, United Kingdom
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    Oct 19
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    Collecting patient and family patient safety information into LFPSE

    The Learn from Patient Safety Events (LFPSE) service is the NHS's new system for the recording and analysis of patient safety events. Very little research had been done before to understand the best ways to make sure patients, service users and their families can give their views on safety incidents, for the whole NHS to learn from. Learning from patients’ experiences and how they feel about

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    Oct 19
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    Woundcare Conference 2023

    As we grapple with the rising burden of chronic wounds in the UK, Public Policy Projects is excited to bring together key stakeholders from across the UK at a half-day conference that aims to examine how we can improve woundcare by breaking silos, delivering on joint-up care and raising the salience of the challenges. Following on from this year’s series of four roundtables focusing on challe

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    Oct 20
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    SEIPS in learning disability

    The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 3 hour masterclass will focus upon using SEIPS in Learning Disability. The SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation.  She will be joined in these masterclass sessions by

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    Oct 20

    Medication safety webinar: Medication safety for look-alike, sound-alike medicines

    Medication errors are a leading cause of patient harm globally. Look-alike, sound-alike (LASA) medicines are a well-recognised cause of medication errors that are due to orthographic (look-alike) and phonetic (sound-alike) similarities between medicines, which can be confusing. Look-alike medicines appear visually the same with respect to packaging, shape, colour and/or size, while sound-alik

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    Oct 20
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    Patient safety – How to lead the way

    This webinar is open to DoF's/CFOs and deputies only. On average 11,000 deaths a year are classed as avoidable with that number probably tripling in the years following the pandemic. Patient Safety Learning is a charity and independent voice for improving patient safety. They harness the knowledge, enthusiasm and commitment of healthcare organisations, professionals and patients for syst

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    Oct 20
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    SEIPS in mental health

    The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 3 hour masterclass will focus upon using SEIPS in Mental Health. The SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation.  She will be joined in these masterclass sessions by clini

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    Oct 24

    Patient safety management, including human factors

    This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. These masterclasses have been designed to align with the new Patient Safety Syllabus and subsequent Patient Safety

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    Oct 24
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    Basic Needs at Work: Lived experience and lessons on burnout in the NHS

    This session is aimed at understanding what causes burnout, the impact and how to prevent/overcome it. Listening to stories from 2 Doctors and understanding the emotions, impact and consequence of burnout can help others look out for the signs and try to prevent it. Through talking and opening up, we hope to raise the awareness of burnout. It is real, can cause trauma and is linked to our wellbein

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    Oct 24
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    The Patients Association: What to do if you’re unhappy about care you or a loved one has received

    Last year, our helpline advisers dealt with an average of two calls a day relating to complaints – could the caller complain about what had happened? How to complain? Who to complain to?  This event is for patients and carers who would like answers to some basic questions about complaining about care. Solicitors Chris James and Josh Hughes from law firm Bolt Burdon Kemp will be joining our Ch

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    Oct 26

    HSIB: After Action Review course

    This practical course is aimed at those who are planning to use, or may already be using, After Action Review (AAR) as one of their learning responses to patient safety events. It will also be useful for those in Patient Safety Incident Response Framework (PSIRF) oversight roles.  The course includes: Defining what After Action Review is. Understanding the principles of After Action

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    Oct 27
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    SEIPS in social care

    The Patient Safety Incident Response Framework (PSIRF) encourages investigations across the NHS to apply SEIPS. This 3 hour masterclass will focus upon using SEIPS in Social Care. The SEIPS trainer Dr Dawn Benson has extensive experience of using and teaching SEIPS, as a Human Factors tool, in health and social care safety investigation.  She will be joined in these masterclass sessions by clinica

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