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NAME:Community Calendar
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DTSTART:20220327T020000Z
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DTSTART:20221030T020000Z
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SUMMARY:NHS Complaints Summit
DTSTAMP:20211220T131409Z
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UID:647-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This National Virtual Summit focuses on the New National 
	NHS Complaint Standards that were published in March 2021 and are due to b
	e introduced across the NHS in 2022. Through national updates\, practical 
	case studies including NHS Complaints Standards early adopters sites\, and
	 in depth expert sessions the conference aims to improve the effectiveness
	 of complaints handling within your service\, and ensure that complaints a
	re welcomed and lead to change and improvements in patient care.\n\n\n\n	T
	he conference will also reflect on managing complaints regarding Covid-19 
	– understanding the standards of care by which the NHS should be judged 
	in a pandemic and in particular responding to complaints regarding delayed
	 treatment due to the\n\n	pandemic.\n\n\n\n	For further information and to
	 book your place visit https://www.healthcareconferencesuk.co.uk/conferen
	ces-masterclasses/nhs-complaints-summit or email kate@hc-uk.org.uk\n\n\n
	\n	hub members receive a 20% discount. Email info@pslhub.org for a discou
	nt code.\n\n\n\n	Follow on Twitter @HCUK_Clare #NHSComplaints\n\n
DTSTART;VALUE=DATE:20220309
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