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DTSTART:20210328T020000Z
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SUMMARY:The 4-part framework for building a patient-centered culture
DTSTAMP:20210916T155439Z
SEQUENCE:0
UID:571-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	There is no “magic wand” for impacting patient experi
	ence in healthcare. Even the best tools and most proven strategies require
	 coordination and commitment across the organization to succeed in deliver
	ing a better patient journey. Leading healthcare organizations understand 
	that a great staff culture of service\, robust process\, and differentiate
	d technology are all equally vital to creating an improved patient experie
	nce.\n\n\n\n	Join Burl Stamp\, FACHE\, a national thought-leader on patien
	t and employee engagement and a frequent author and speaker on contempora
	ry leadership issues in health care\, as he explores actionable steps prov
	iders can take to create a patient-centric employee culture and ultimately
	 drive better patient experiences. Burl will be joined by healthcare and c
	onsumer experience experts from Talkdesk to give you the best practices an
	d insights to make an impact in your organisation.\n\n\n\n	Register\n\n
DTSTART;VALUE=DATE:20210923
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