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NAME:Community Calendar
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DTSTART:20200329T020000Z
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DTSTART:20201025T020000Z
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SUMMARY:Implementing the Duty of Candour with empathy
DTSTAMP:20200814T172529Z
SEQUENCE:0
UID:220-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n\n	This masterclass will provide participants with an in-d
	epth knowledge of what needs to be done to comply with the duty of candour
	\; clarify ‘grey areas’ and provide guidance on dealing with difficult
	 situations which may arise. It will provide participants with an underst
	anding of good practice in implementing the duty and\, in particular doing
	 so in a meaningful way with empathy\, to not only comply\, but to work wi
	th patients and loved ones in a way that puts the emotional experience at
	 the heart of communication.\n\n\n\n	Anyone with responsibility for implem
	enting the duty of candour should attend\, whether as a health or social c
	are professional or at an organisational level\, be it in the NHS\, privat
	e healthcare or social care. Health and social care professionals\; staff
	 with responsibility for quality\, safety\, clinical governance\, safety i
	nvestigations\, complaints or CQC compliance\, patient experience and exec
	utive teams would benefit from attending.\n\n\n\n	Further information and 
	registration\n\n
DTSTART;VALUE=DATE:20201127
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