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NAME:Community Calendar
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DTSTART:20260329T020000Z
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SUMMARY:Systems approach to learning: Patient and staff involvement 
	in learning from patient safety incidents
DTSTAMP:20260720T165505Z
SEQUENCE:0
UID:2191-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Training to support the development of expertise involvin
	g patients\, families\, carers and staff when things go wrong\, in line wi
	th NHS guidance\, based upon national and internationally recognised good 
	practice. To include the duty of candour and ‘being open’ principles.\
	n\n\n\n	This course covers the end-to-end systems-based patient safety inc
	ident response based upon the new NHS PSIRF and includes:\n\n\n\n	\n		\n		
		Duty of candour regulations\n		\n	\n	\n		\n			Being open and apologising 
	when things go wrong\n		\n	\n	\n		\n			Challenges/complexities associated 
	with cases where there is more than one investigation\n		\n	\n	\n		\n			Ef
	fective communication\, including dealing with conflict and difficult conv
	ersations\n		\n	\n	\n		\n			Effective involvement of those affected by a p
	atient safety incident throughout the incident response process to ensure 
	a thorough and richer investigation\n		\n	\n	\n		\n			Sharing findings\n		
	\n	\n	\n		\n			Signposting and support: including loss\, trauma and stress
	\n		\n	\n\n\n\n	WHO SHOULD ATTEND\n\n\n\n	\n		\n			Lead investigators cond
	ucting patient safety incident investigations\n		\n	\n	\n		\n			Executive 
	and service lead for duty of candour\n		\n	\n	\n		\n			Executive and servi
	ce lead for patient safety\n		\n	\n	\n		\n			Executive and service lead fo
	r the supporting response to patient safety incidents\n		\n	\n	\n		\n			In
	vestigators supporting patient safety incident investigations\n		\n	\n\n\n
	\n	Register\n\n\n\n	hub members receive a 20% discount. Email info@pslhub.
	org for discount code.\n\n
DTSTART;VALUE=DATE:20261012
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