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DTSTART:20260329T020000Z
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SUMMARY:Systems approach to learning: Patient and staff involvement 
	in learning from patient safety incidents
DTSTAMP:20260501T170815Z
SEQUENCE:0
UID:2123-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Training to support the development of expertise involvin
	g patients\, families\, carers and staff when things go wrong\, in line wi
	th NHS guidance\, based upon national and internationally recognised good 
	practice. To include the duty of candour and ‘being open’ principles.\
	n\n\n\n	This course covers the end-to-end systems-based patient safety inc
	ident response based upon the new NHS PSIRF and includes:\n\n\n\n	\n		Duty
	 of candour regulations.\n	\n	\n		Being open and apologising when things g
	o wrong.\n	\n	\n		Challenges/complexities associated with cases where ther
	e is more than one investigation.\n	\n	\n		Effective communication\, inclu
	ding dealing with conflict and difficult conversations.\n	\n	\n		Effective
	 involvement of those affected by a patient safety incident throughout the
	 incident response process to ensure a thorough and richer investigation.\
	n	\n	\n		Sharing findings.\n	\n	\n		Signposting and support: including los
	s\, trauma and stress.\n	\n\n\n\n	Who should attend?\n\n\n\n	\n		Lead inve
	stigators conducting patient safety incident investigations.\n	\n	\n		Exec
	utive and service lead for duty of candour.\n	\n	\n		Executive and service
	 lead for patient safety.\n	\n	\n		Executive and service lead for the supp
	orting response to patient safety incidents.\n	\n	\n		Investigators suppor
	ting patient safety incident investigations.\n	\n\n\n\n	Register\n\n\n\n	h
	ub members receive a 20% discount. Email info@pslhub.org for discount code
	.\n\n
DTSTART;VALUE=DATE:20260702
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