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X-WR-CALNAME:Community Calendar
NAME:Community Calendar
BEGIN:VTIMEZONE
TZID:Europe/London
TZURL:http://tzurl.org/zoneinfo/Europe/London
X-LIC-LOCATION:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T020000Z
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=-1SU
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TZOFFSETFROM:+0100
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DTSTART:20261025T020000Z
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BEGIN:VEVENT
SUMMARY:NHS Complaints Summit
DTSTAMP:20260430T162326Z
SEQUENCE:0
UID:2119-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This National Summit focuses on supporting staff to deliv
	er good complaint handling and implementing and monitoring adherence to th
	e PHSO National NHS Complaint Standards which are now being used and embed
	ded across the NHS. Through national updates\, practical case studies and 
	in depth expert sessions the conference aims to improve the effectiveness 
	of complaints handling within your service\, and ensure that complaints ar
	e welcomed and lead to change and improvements in patient care.\n\n\n\n	Fo
	r further information and to book your place visit: https://www.healthcar
	econferencesuk.co.uk/virtual-online-courses/nhs-complaints-summit  or em
	ail aman@hc-uk.org.uk.\n\n\n\n	Follow on X @HCUK_Clare #NHSComplaints\n
	\n\n\n	hub members receive 20% discount. Email info@pslhub.org for disc
	ount code.\n\n
DTSTART;VALUE=DATE:20260702
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