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DTSTART:20250330T020000Z
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SUMMARY:Systems approach to learning from patient safety incidents
DTSTAMP:20250922T112754Z
SEQUENCE:0
UID:1993-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Training to support the development of core understanding
	 and application of systems-based patient safety incident response through
	out the healthcare system - in line with NHS guidance\, based upon nationa
	l and internationally recognised good practice.\n\n\n\n	This course covers
	 the end-to-end systems-based patient safety incident response based upon 
	the new NHS PSIRF and includes:\n\n\n\n	\n		purpose of patient safety inci
	dent response framework\n	\n	\n		introduction to complex systems\, system 
	thinking and human factors\n	\n	\n		restorative just and learning culture\
	n	\n	\n		duty of candour\n	\n	\n		involving staff in incident response\n	\
	n	\n		involving patients\, families and carers in incident response\n	\n	\
	n		improvement science and developing system improvement plans\n	\n	\n		ge
	neral response techniques\n	\n	\n		interviewing and asking questions\n	\n	
	\n		conducting observations\, understanding work as done\n	\n	\n		systems 
	frameworks\n	\n	\n		response types\n	\n	\n		patient safety investigation p
	lanning\, analysis and report writing\n	\n	\n		commissioning and oversight
	 of an internal investigation\n	\n	\n		a high-level overview of system-bas
	ed response tools\n	\n\n\n\n	WHO SHOULD ATTEND\n\n	Lead investigators\; Ex
	ecutives\, commissioning\, and service leads for investigations\; Investig
	ators supporting or overseeing patient safety incident investigations.\n\n
	\n\n	FACILIATOR\n\n	Jo Perruzza is a former mental health nurse and has be
	en a clinician\, a clinical leader and a senior manager in mental health p
	rovider organisations. With a passion for patient safety and an expert in 
	psychological safety she brings experience of leading internal and externa
	l investigations.\n\n\n\n	Register\n\n\n\n	hub members receive a 20% disc
	ount. Email info@pslhub.org for discount code.\n\n
DTSTART;VALUE=DATE:20251111
DTEND;VALUE=DATE:20251113
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