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DTSTART:20250330T020000Z
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DTSTART:20251026T020000Z
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SUMMARY:“Building trust and engagement with families in acute serv
	ices\, using PSIRF”
DTSTAMP:20250206T155825Z
SEQUENCE:0
UID:1778-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This webinar focuses on using positive family engagement 
	within the new PSIRF framework to transform the investigation experience o
	f patients\, families\, and staff. The webinar will provide clear informa
	tion on when and how to develop positive family engagement during investig
	ations\, in line with PSIRF. This webinar has been developed in line with 
	the national NHS Patient Safety Standards introduced as part of the NHS 
	Patient Safety Incident Response Framework (PSIRF) and the Engaging and i
	nvolving patients\, families and staff following a patient safety incident
	 PSIRF supporting guidance.\n\n\n\n	This webinar enables you to hear the 
	first-hand experiences of staff and families in a powerful and engaging wa
	y. It gives you the opportunity to discuss and share your experiences and 
	that of speakers and other delegates in a non-judgmental and positive lear
	ning environment.\n\n\n\n	This webinar is for:\n\n\n\n	\n		Patient Safety 
	Leads / Manager / Advisors\n	\n	\n		Family Liaison Service Teams\n	\n	\n		
	PSIRF Implementation Teams\n	\n	\n		Governance Leads / Managers / Director
	s\n	\n	\n		Clinical Leads in Safety &amp\; Quality\n	\n\n\n\n	Speakers: A
	shley Windebank-Brooks\, Dr Karen Lascelles\, Julie Kerry\, Rosi Reed\
	, Joanne Canning\, Derek Richford\n\n\n\n	You will have the opportunity 
	to achieve the following learning objectives:\n\n\n\n	\n		Understand the c
	hallenges and opportunities of engaging positively with families. Using 
	PSIRF to develop an approach that recognises the importance of a collabora
	tive investigative process that is thoughtful\, compassionate\, and suppor
	tive to families and staff. Appreciating the long-term adverse impact of 
	poor engagement.\n	\n	\n		Consider the family perspective after a patient 
	safety incident\, learning from the lived experiences of families to ‘wa
	lk a while in their shoes’\, in relation to creation of actionable insi
	ghts from these experiences which will influence your own future practice.
	 \n	\n	\n		Challenge yourself on your approach to the delivery of duty of
	 candour and whether it meets the needs of families after a patient safety
	 event.\n	\n	\n		Increase your confidence in managing issues of informatio
	n sharing and confidentiality. Developing approaches to how families can b
	e supported to be part of a safety plan for patients. \n	\n	\n		Focus on 
	an investigative and engagement approach which avoids compounding harm. 
	Recognising the positive impact even small expressions of kindness can mak
	e and determining what makes a meaningful apology. \n	\n	\n		Develop
	 an approach to report writing after a patient safety incident\, which has
	 the family at the centre.\n	\n\n\n\n	Register\n\n
DTSTART:20250626T111500Z
DTEND:20250626T141500Z
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