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DTSTART:20250330T020000Z
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DTSTART:20251026T020000Z
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SUMMARY:“Building trust and engagement with families in mental hea
	lth services\, using PSIRF”
DTSTAMP:20250206T155552Z
SEQUENCE:0
UID:1777-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This webinar focuses on using positive family engagement 
	within the new PSIRF framework to transform the investigation experience o
	f patients\, families\, and staff. We will provide clear information on wh
	en and how to develop positive family engagement during investigations\, i
	n line with PSIRF. The webinar has been developed in line with the nationa
	l NHS Patient Safety Standards introduced as part of the NHS Patient Saf
	ety Incident Response Framework (PSIRF) and the Engaging and involving pa
	tients\, families and staff following a patient safety incident PSIRF sup
	porting guidance.\n\n\n\n	This webinar enables you to hear the first-hand 
	experiences of staff and families in a powerful and engaging way. It gives
	 you the opportunity to discuss and share your experiences and that of spe
	akers and other delegates in a non-judgmental and positive learning enviro
	nment.\n\n\n\n	This webinar is for:\n\n\n\n	\n		Patient Safety Leads / Man
	ager / Advisors\n	\n	\n		Family Liaison Service Teams\n	\n	\n		PSIRF Imple
	mentation Teams\n	\n	\n		Governance Leads / Managers / Directors\n	\n	\n		
	Clinical Leads in Safety &amp\; Quality\n	\n\n\n\n	Speakers: Julie Kerry\
	, Lucien Champion\, Stephen Habgood and Sam Fairhurst\n\n\n\n	You will 
	have the opportunity to achieve the following learning objectives:\n\n\n\n
		\n		Understand the challenges and opportunities of engaging positively wi
	th families. Using PSIRF to develop an approach that recognises the impo
	rtance of a collaborative investigative process that is thoughtful\, compa
	ssionate\, and supportive to families and staff. Appreciating the long-te
	rm adverse impact of poor engagement.\n	\n	\n		Consider the family perspec
	tive after a patient safety incident\, learning from the lived experiences
	 of families to ‘walk a while in their shoes’\, in relation to creatio
	n of actionable insights from these experiences which will influence your 
	own future practice. \n	\n	\n		Challenge yourself on your approach to the
	 delivery of duty of candour and whether it meets the needs of families af
	ter a patient safety event.\n	\n	\n		Increase your confidence in managing 
	issues of information sharing and confidentiality. Developing approaches t
	o how families can be supported to be part of a safety plan for patients.
	 \n	\n	\n		This would also specifically include working well with fami
	lies who have experienced loss through suicide.\n	\n	\n		Focus on an inv
	estigative and engagement approach which avoids compounding harm. Recogn
	ising the positive impact even small expressions of kindness can make an
	d determining what makes a meaningful apology. \n	\n	\n		Develop an a
	pproach to report writing after a patient safety incident\, which has the 
	family at the centre.\n	\n\n\n\n	Register\n\n
DTSTART:20250513T111500Z
DTEND:20250513T141500Z
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