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NAME:Community Calendar
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DTSTART:20250330T020000Z
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SUMMARY:Duty of Candour
DTSTAMP:20250204T185324Z
SEQUENCE:0
UID:1768-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This course will explain and discuss the statutory duty o
	f candour in principle\, in practice\, and in context\, using real example
	s of good and poor practice.\n\n\n\n	Openness\, trust and good communicati
	on are at the core of the relationship between health and care professiona
	ls and their patients / families. But the duty of candour is widely misund
	erstood\, and often misapplied\, which can leave practitioners feeling exp
	osed and patients / families feeling frustrated and\, perhaps\, push them 
	towards other legal processes to get answers.\n\n\n\n	This course will hel
	p attendees to understand the relationship between the statutory and profe
	ssional duties of candour\, in the wider context of the importance of good
	 communication and the reasons why complaints and claims are made.\n\n\n\n
		We will look at each element of the legal test for a notifiable safety in
	cident to trigger the duty of candour\, and the next steps that are necess
	ary\, reflecting in particular on the importance of distinguishing fault a
	nd blame as irrelevant to the duty of candour.\n\n\n\n	Examples will be gi
	ven of regulatory consequences where the duty of candour has not been impl
	emented appropriately and we will discuss the part of the duty of candour 
	that requires an apology to be given\, and consider the legal implications
	 of this as well as good practice and examples to avoid where a poor apolo
	gy has made things worse.\n\n\n\n	WHO SHOULD ATTEND\n\n\n\n	Health and soc
	ial care professionals\, front line practitioners and managers\, including
	 those dealing with complaints and claims.\n\n\n\n	KEY LEARNING OBJECTIVES
	\n\n\n\n	\n		\n			Understanding the importance of communication in a clini
	cal context and the role of the duties of candour\n		\n	\n	\n		\n			Apprec
	iating the difference between the statutory and professional duties of can
	dour\n		\n	\n	\n		\n			The key elements of the statutory duty of candour f
	or a notifiable safety incident\, and the overarching duty to be open and 
	transparent\n		\n	\n	\n		\n			Understanding the process when the duty of c
	andour is triggered\n		\n	\n	\n		\n			Understanding the relationship betwe
	en the duty of candour and fault / blame / liability\n		\n	\n	\n		\n			The
	 legal implications of an apology and what makes a good apology\n		\n	\n\n
	\n\n	Register\n\n\n\n	hub members receive a 20% discount. Email info@psl
	hub.org for discount code.\n\n
DTSTART;VALUE=DATE:20250319
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