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DTSTART:20240331T020000Z
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DTSTART:20241027T020000Z
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SUMMARY:Human Factors: A journey in improving care
DTSTAMP:20240913T163200Z
SEQUENCE:0
UID:1658-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This is a 6 hour CPD approved course\, written\, continuo
	usly developed and delivered by Rob Galloway. It evolved after he was invo
	lved in a patient’s death 16 years ago. This led to his “Damascus mo
	ment”\, as he had a realisation that the traditional ways of looking at 
	improving patients safety were not working and a new mindset was needed.\n
	\n\n\n	The course is based on his 23 years of clinical experience and exte
	nsive work looking into the best ways to provide safer care and how best t
	o implement the needed changes. The course has now been taken by over 3\,0
	00 people and is different in many ways to other human factors courses\, i
	n that it looks at things from a clinician’s perspective. As opposed to 
	those in the airline industry who can decide to just not fly a plane if co
	nditions are not ideal\, his course is based on how to provide safer care 
	in difficult circumstances where care must be provided whatever the situat
	ion is.\n\n\n\n	Course objectives:\n\n\n\n	The course is aimed to give att
	endees a basic understanding of human factors and the importance of changi
	ng the culture to bring about improvements in care. As well as the traditi
	onal aspects of human factors such as teamworking and communication skills
	\, the course looks at how we can improve our decision making skills by re
	ducing cognitive bias.\n\n\n\n	The day is based on interactive case discus
	sions. These are cases that he brings to the course as well attendees’ o
	wn examples – hence why no two courses are identical.\n\n\n\n	Human fact
	ors courses run the risk of being dry and theoretical. These interactive c
	linical cases and Rob’s extensive teaching experience and previous exper
	ience in stand-up comedy\, makes this course different to others.\n\n\n\n	
	Key learning objectives\n\n\n\n	\n		Understand why medical errors happen.\
	n	\n	\n		Realise the importance of human factors in a wider context – im
	portance of culture\, civility and values and behaviours.\n	\n	\n		Underst
	anding how we can maintain situational awareness.\n	\n	\n		Understanding h
	ow we make decisions and how to reduce diagnostic error.\n	\n	\n		Effectiv
	e techniques to improve team working and optimise leadership &amp\; follow
	ership.\n	\n	\n		How to communicate effectively.\n	\n	\n		How best to use 
	cognitive aids such as checklists &amp\; prompt cards.\n	\n	\n		How to cha
	nge a culture and implement change.\n	\n\n\n\n	Who should attend\n\n\n\n	T
	he course is designed for doctors\, nurses and clinicians of all types in 
	primary and secondary care as well as the care sector. The course fulfils 
	many doctors need to complete human factors training as part of their form
	al GMC training or as part of a needed course for GMC revalidation and app
	raisal.\n\n\n\n	The course is also designed for managerial and non-clinica
	l staff to improve how they work\, plus understand how best to support cli
	nicians in Improving patient care.\n\n\n\n	Register\n\n
DTSTART:20241206T000000Z
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