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DTSTART:20240331T020000Z
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SUMMARY:Systems approach to learning: Patient and staff involvement 
	in learning from patient safety incidents
DTSTAMP:20240604T091318Z
SEQUENCE:0
UID:1561-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Training to support the development of expertise involvin
	g patients\, families\, carers and staff when things go wrong\, in line wi
	th NHS guidance\, based upon national and internationally recognised good 
	practice. To include the duty of candour and ‘being open’ principles.\
	n\n\n\n	This course covers the end-to-end systems-based patient safety inc
	ident response based upon the new NHS PSIRF and includes:\n\n\n\n	\n		\n		
		Duty of candour regulations.\n		\n	\n	\n		\n			Being open and apologising
	 when things go wrong.\n		\n	\n	\n		\n			Challenges/complexities associate
	d with cases where there is more than one investigation.\n		\n	\n	\n		\n		
		Effective communication\, including dealing with conflict and difficult c
	onversations.\n		\n	\n	\n		\n			Effective involvement of those affected by
	 a patient safety incident throughout the incident response process to ens
	ure a thorough and richer investigation.\n		\n	\n	\n		\n			Sharing finding
	s.\n		\n	\n	\n		\n			Signposting and support: including loss\, trauma and 
	stress.\n		\n	\n\n\n\n	WHO SHOULD ATTEND\n\n\n\n	\n		\n			Lead investigato
	rs conducting patient safety incident investigations.\n		\n	\n	\n		\n			Ex
	ecutive and service lead for duty of candour.\n		\n	\n	\n		\n			Executive 
	and service lead for patient safety.\n		\n	\n	\n		\n			Executive and servi
	ce lead for the supporting response to patient safety incidents.\n		\n	\n	
	\n		\n			Investigators supporting patient safety incident investigations.\
	n		\n	\n\n\n\n	Register\n\n\n\n	hub members receive a 20% discount. Emai
	l info@pslhub.org for discount code.\n\n
DTSTART;VALUE=DATE:20240716
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