BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//InvisionCommunity Events 4.7.23//EN
METHOD:PUBLISH
CALSCALE:GREGORIAN
REFRESH-INTERVAL:PT15M
X-PUBLISHED-TTL:PT15M
X-WR-CALNAME:Community Calendar
NAME:Community Calendar
BEGIN:VTIMEZONE
TZID:Europe/London
TZURL:http://tzurl.org/zoneinfo/Europe/London
X-LIC-LOCATION:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20240331T020000Z
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=-1SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20241027T020000Z
RRULE:FREQ=YEARLY;BYMONTH=10;BYDAY=-1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
SUMMARY:NHS Complaints Summit
DTSTAMP:20240516T150858Z
SEQUENCE:0
UID:1545-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Sam":noreply@pslhub.org
DESCRIPTION:\n	This National Virtual Summit focuses on the New PHSO Nati
	onal NHS Complaint Standards which are now being used and embedded into th
	e NHS. Through national updates\, practical case studies and in depth expe
	rt sessions the conference aims to improve the effectiveness of complaints
	 handling within your service\, and ensure that complaints are welcomed an
	d lead to change and improvements in patient care. The conference will als
	o reflect how involving people and their families in complaints and integr
	ating the process with the new Patient Safety Incident Response Framework 
	(PSIRF) to ensure patient safety actions and learning.\n\n\n\n	https://www
	.healthcareconferencesuk.co.uk/virtual-online-courses/nhs-complaints-summi
	t  or email frida@hc-uk.org.uk for further information.\n\n\n\n	Follow
	 the conference on Twitter @HCUK_Clare  #NHSComplaints\n\n\n\n	hub memb
	ers receive a 20% discount. Email info@pslhub.org for the discount code.\n
	\n
DTSTART;VALUE=DATE:20240711
END:VEVENT
END:VCALENDAR