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NAME:Community Calendar
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DTSTART:20240331T020000Z
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SUMMARY:Measuring\, understanding and acting on patient experience i
	nsight. From insight to improvement
DTSTAMP:20240112T160521Z
SEQUENCE:0
UID:1403-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This conference will focus on measuring\, understanding a
	nd acting on patient experience insight\, and demonstrating responsiveness
	 to that insight to ensure patient feedback is translated into quality imp
	rovement and assurance.\n\n\n\n	Through national updates and case study pr
	esentations the conference will support you to measure\, monitor and impro
	ve patient experience in your service\, and ensure that insight leads to q
	uality improvement. Sessions will include learning from patients\, improvi
	ng patient experience\, practical sessions focusing on delivering a patien
	t experience based culture\, measuring patient experience\,  demonstratin
	g insight and responsiveness in real time\, monitoring and improving staff
	 experience\, the role of human factors in improving quality\, using patie
	nt experience to drive improvement\, changing the way we think about patie
	nt experience\, and learning from excellence in patient experience practic
	e.\n\n\n\n	For further information and to book your place visit https://w
	ww.healthcareconferencesuk.co.uk/virtual-online-courses/patient-experience
	-insight or email frida@hc-uk.org.uk\n\n\n\n	Follow on Twitter @HCUK_Cl
	are #PatientExp\n\n\n\n	hub members receive a 20% discount. Email info@
	pslhub.org for the discount code.\n\n
DTSTART;VALUE=DATE:20240321
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