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NAME:Community Calendar
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DTSTART:20230326T020000Z
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DTSTART:20231029T020000Z
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SUMMARY:NHS Complaints Summit
DTSTAMP:20231204T163109Z
SEQUENCE:0
UID:1366-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This National Virtual Summit focuses on the New PHSO Nati
	onal NHS Complaint Standards which are now being used and embedded into th
	e NHS. Through national updates\, practical case studies and in depth expe
	rt sessions the conference aims to improve the effectiveness of complaints
	 handling within your service\, and ensure that complaints are welcomed an
	d lead to change and improvements in patient care. The conference will als
	o reflect how involving people and their families in complaints and integr
	ating the process with the new Patient Safety Incident Response Framework 
	(PSIRF) to ensure patient safety actions and learning.\n\n\n\n	For further
	 information and to book your place visit: https://www.healthcareconferen
	cesuk.co.uk/virtual-online-courses/nhs-complaints-summit or email kate@h
	c-uk.org.uk\n\n\n\n	hub members receive a 20% discount. Email info@pslhub.
	org for discount code.\n\n\n\n	Follow on Twitter @HCUK_Clare #NHSComplai
	nts\n\n
DTSTART;VALUE=DATE:20231207
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