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NAME:Community Calendar
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DTSTART:20230326T020000Z
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DTSTART:20231029T020000Z
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SUMMARY:Care Opinion: What’s the value of online patient feedback 
	to healthcare policy and strategy?
DTSTAMP:20230905T075220Z
SEQUENCE:0
UID:1283-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Online patient feedback\, as mediated through the nationa
	l platform Care Opinion\, has turned out to be both information for\, and 
	intervention into\, the healthcare system.\n\n\n\n	As online feedback beco
	mes normalised across health services\, this raises a new question: is onl
	ine feedback relevant only at an operational level\, or also at a strategi
	c and policy level?\n\n\n\n	This webinar will explore what we already know
	 from research about Care Opinion as information and as intervention\, 
	and explore how it is already being used to support system-level initiativ
	es in Scotland and Northern Ireland.\n\n\n\n	The webinar is hosted by the
	 Person-centred Care Team in the Scottish Government\, in partnership wit
	h the Northern Ireland Public Health Agency and Care Opinion.\n\n\n\n	W
	ho should attend\n\n\n\n	This webinar will be of interest to anyone concer
	ned with improving healthcare quality\, safety\, culture or transparency a
	t an organisation or system level.\n\n\n\n	Programme\n\n\n\n	Download the 
	webinar programme (Word)\n\n\n\n	Register\n\n
DTSTART:20231005T130000Z
DTEND:20231005T160000Z
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