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X-WR-CALNAME:Community Calendar
NAME:Community Calendar
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DTSTART:20230326T020000Z
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DTSTART:20231029T020000Z
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SUMMARY:NHS Complaints Summit
DTSTAMP:20230613T152432Z
SEQUENCE:0
UID:1207-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This National Virtual Summit focuses on the New National 
	NHS Complaint Standards which will be used by PHSO from April 2023.\n\n\n
	\n	Through national updates\, practical case studies and in depth expert s
	essions the conference aims to improve the effectiveness of complaints han
	dling within your service\, and ensure that complaints are welcomed and le
	ad to change and improvements in patient care. The conference will also re
	flect on managing complaints regarding Covid-19 – understanding the sta
	ndards of care by which the NHS should be judged and responding to complai
	nts regarding delayed treatment due to the pandemic.\n\n\n\n	For further i
	nformation and to book your place visit https://www.healthcareconferences
	uk.co.uk/conferences-masterclasses/nhs-complaints-summit or email kate@h
	c-uk.org.uk.\n\n\n\n	hub members receive 20%. Email info@pslhub.org for di
	scount code.\n\n\n\n	Follow on Twitter @HCUK_Clare #NHSComplaints\n\n
DTSTART;VALUE=DATE:20230706
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