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DTSTART:20230326T020000Z
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SUMMARY:National Voices workshop : Meeting diverse communication nee
	ds in primary care
DTSTAMP:20230307T123217Z
SEQUENCE:0
UID:1084-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient-Safety-Learning":noreply@pslhub.org
DESCRIPTION:\n	Primary care services are the front door to the NHS – t
	hey are the first port of call when we feel unwell and the main coordinato
	r of care when we are living with ill health. The primary care team have a
	n important role in making people feel welcomed\, listened to and taken se
	riously.\n\n\n\n	At National Voices we often hear stories from groups of p
	eople who struggle to have their communication needs met within primary ca
	re. As just one example\, five years after the launch of the Accessible In
	formation Standard\, 67 per cent of Deaf people reported that still no acc
	essible method of contacting their GP has been made available to them (Sig
	nhealth\, 2022). \n\n\n\n	This issue also affects other groups with speci
	fic communication needs - people who don't speak English fluently\, people
	 with learning disabilities\, autistic people\, people with dementia\, peo
	ple with low or no literacy\, people who are digitally excluded\, people l
	iving nomadically\, people experiencing homelessness and more.\n\n\n\n	We 
	know that these experiences happen within the context of a primary care te
	am under exceptional pressures. This workshop will bring together people w
	ith lived experience from all the groups mentioned above\, as well as volu
	ntary sector organisations\, members of the primary care workforce\, prima
	ry care policy leads\, as well as commissioners and providers to discuss t
	he challenges and co-produce solutions.\n\n\n\n	At the workshop\, we ho
	pe to build and improve understanding of:\n\n\n\n	\n		The experiences o
	f people with diverse communication needs within primary care.\n	\n	\n		Th
	e barriers primary care teams experience in meeting diverse communication 
	needs\, especially under existing pressures.\n	\n	\n		Practical ways that 
	we can embed and improve inclusive communications within the primary care 
	setting.\n	\n\n\n\n	Register for the webinar.\n\n\n\n	If you have any ques
	tions\, please contact aleyah.babb-benjamin@nationalvoices.org.uk\n\n
DTSTART:20230313T100000Z
DTEND:20230313T120000Z
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