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DTSTART:20230326T020000Z
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SUMMARY:NHS Complaints Summit
DTSTAMP:20230217T140508Z
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UID:1054-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	This National Virtual Summit focuses on the National NHS
	 Complaint Standards published by the Parliamentary and Health Service Omb
	udsman.\n\n\n\n	Through national updates\, practical case studies and in d
	epth expert sessions the conference aims to improve the effectiveness of c
	omplaints handling within your service\, and ensure that complaints are we
	lcomed and lead to change and improvements in patient care. The conference
	 will also reflect on managing complaints regarding Covid-19 – understan
	ding the standards of care by which the NHS should be judged in a pandemic
	 and in particular responding to complaints regarding delayed treatment du
	e to the pandemic.\n\n\n\n	For further information and to book your place 
	visit see https://www.healthcareconferencesuk.co.uk/conferences-mastercla
	sses/nhs-complaints-summit or email kate@hc-uk.org.uk.\n\n\n\n	hub membe
	rs receive a 20% discount. Email info@pslhub.org for discount code.\n\n\n
	\n	Follow on Twitter @HCUK_Clare #NHSComplaints\n\n
DTSTART;VALUE=DATE:20230303
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