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ALL
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09 June 2026
An After Action Review (AAR) is a facilitated discussion following an event to understand what happened and why. AARs involve key stakeholders involved in the incident and provide insight into how improvements could be made to help deliver safer care for patients. The AAR process emphasises the importance of a facilitated approach with all participants encouraged to work collaboratively to identify possible changes and improvements. AARs provide all participants with an opportunity to reflect and consider opportunities for self-learning.
AARs are gathering momentum within healthcare particularly since the approach was identified as one of the national learning response methods within NHS England’s Patient Safety Incident Response Framework (PSIRF) documentation. The workshop will commence by looking at a brief history of AAR across the globe and its recent transition as an approach to help healthcare teams better understand their patient safety incidents. The core part of the day will focus on the four questions involved in conducting an effective AAR and learners will be given the chance to put learning into practice by looking at relevant case studies and scenarios in small groups. The day will conclude with an honest assessment of AARs and consider the challenges and benefits of utilising this team approach in a healthcare setting.
This course is aimed at those who wish to lead and conduct AAR reviews plus those who are likely to take part in AAR investigations. The facilitators for this course will continue the journey beyond the course itself to support and enable you to develop your skills in AAR when you return to your organisation.
This masterclass will enable you to:
Understand history of AARs and why they are gathering momentum in healthcare Appreciate what an AAR is and how it differs from other incident investigation methods Identify when it is appropriate to conduct an AAR Examine what skills effective AAR conductors require Understand the four fundamental questions involved in conducting an AAR Develop your AAR skills via a number of case studies and scenarios Consider how human factors can play a part in the AAR process Examine why AAR can be an effective mechanism for change and improvement Discuss the strengths and weaknesses associated with AARs Evaluate where you consider you can gain the most from undertaking AAR Register
hub members receive 20% discount. Email [email protected] for discount code.
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8
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09 June 2026 08:00 16:30
In healthcare, developing a culture of psychological safety is essential to ensuring patient safety; a priority identified in the NHS Patient Safety Strategy. In the context of 10 Year Health Plan for England and healthcare leaders' commitments to psychological safety across all developed nations, it is essential that the safety of patients and staff is at the core of its design and delivery to avoid harm and reduce incidents. If the healthcare system is to truly be transformed over the next decade, matters of culture need to be addressed.
At this event, attendees will:
Meet experts in culture, clinicians, patient safety who will be highlighting why changes need to be made and how individual healthcare professionals can apply good practice to address the challenges. Gain a deep understanding of what psychological safety is and why it is essential to promote and deliver a safety culture in healthcare. Comprehend the actions needed to improve psychological safety in healthcare - what does good look like? Be provided with an opportunity to make personal commitments for better patient safety. Opportunity to engage with key note presentations, panel session discussions, and listen to personal experience of those than have been damaged by poor culture. Learning outcomes will include:
Attendees will be able to identify what psychological safety is, how it shows up in team behavior, and how it differs from trust, comfort, or simply being “nice. Be able to apply practical strategies to build psychologically safe environments by learning specific behaviors - such as framing work as learning, modeling vulnerability, and responding productively to patient safety incidents and risk. Identify, evaluate, and address barriers to psychological safety. Attendees will be able to spot common organizational, cultural, and interpersonal obstacles and use structured approaches to reduce fear, friction, and silence. Find out more and register here.
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10
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09 June 2026 10:00 11:00
Too many patients move through a health and care system that is fragmented, complex and hard to navigate. Services are designed around organisations, not people. But what would it look like if we put the patient at the centre - not as a policy ambition, but as a lived reality?
This session from the Patients Association brings together a GP with national experience in neighbourhood health, a patient, the National Academy for Social Prescribing, and a Consultant Surgeon to explore what genuine person-centred care looks and feels like - and what needs to change to make it the norm, rather than the exception.
Register
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