Event details
Join International Society for Quality in Healthcare (ISQua) on 11 May 2020 at 03:30 UTC+1 to hear from Patient Safety Learning's Helen Hughes, Patient Advocate Kathy Kovacs Burns, Rob Galloway ED Consultant at the NHS and Rachael Grimaldi the creator of Cardmedic.
This webinar will focus on finding solutions to the difficulties that arise in communication between healthcare staff and patients, particularly during events like COVID-19 where the use of face masks and shields create a barrier in communication. We will also hear from the perspective of the patient - what are the unintended consequences of failures in communication?
We will hear from Patient Safety Learning's Helen Hughes, Patient Advocate Kathy Kovacs Burns, Rob Galloway ED Consultant at the NHS and Rachael Grimaldi the creator of Cardmedic, an innovative tool to aid in the communication between patients and their carers during the pandemic.