Event details
This National Virtual Summit focuses on the National NHS Complaint Standards published by the Parliamentary and Health Service Ombudsman.
Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints are welcomed and lead to change and improvements in patient care. The conference will also reflect on managing complaints regarding Covid-19 – understanding the standards of care by which the NHS should be judged in a pandemic and in particular responding to complaints regarding delayed treatment due to the pandemic.
For further information and to book your place visit see https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/nhs-complaints-summit or email kate@hc-uk.org.uk.
hub members receive a 20% discount. Email info@pslhub.org for discount code.
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