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ALL
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28 January 2021
This Westminster Health Forum conference will focus on key issues for clinical negligence in the NHS and priorities for NHS resolution.
The discussion is bringing together stakeholders with a range of key policy officials who are due to attend from DHSC; the Government Legal Department; HM Treasury; the MOJ and the NAO.
The discussion at a glance:
a patient safety culture - assessing progress and next steps in its development in the context of the NHS Patient Safety Strategy and the publication of the first Annual progress report COVID-19 - the impact on clinical negligence risk and increased clinical negligence claims the workforce - priorities for support through a period of unprecedented pressure legal costs - options for mitigation and policy. Register
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28 January 2021
This National Virtual Summit focuses on delivering a person-centred approach to complaints handling, investigation, resolution and learning. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care. The conference will reflect on the challenges and complaints that have resulted from the Covid-19 pandemic. The conference will also update delegates on the Complaint Standards Framework for the NHS which is in consultation and due to be published by the PHSO in early 2021, and will lead to a single developmental pathway for all complaints staff that rightly acknowledges complaint handling as a professional skill.
Further information and to book your place or email kate@hc-uk.org.uk
Follow the conversation on Twitter #NHSComplaints
We are pleased to offer hub members a 10% discount. Email: info@pslhub.org for the code.
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28 January 2021
The New Existence Webinar Series will take an in-depth look at The New Existence framework from The Beryl Institute. Helping to link core ideas and apply practices, each session in the series will focus on a key aim and corresponding actions of The New Existence. This webinar series will help to explore how lead together into the future of healthcare.
The full webinar series is listed below. Webinars are scheduled from 2:00-3:00pm ET/1:00-2:00pm CT. Participants are not required to attend each webinar in the series. Click on a title below to register for the individual webinars in the series.
Care teams
Redefine and advance the integrated nature of and critical role patients and their circle of support play on care teams.
January 28: Redefine the care team
February 25: Invite and activate partnership
March 25: Commit to care team well-being
Governance & leadership
Reimagine, redefine and reshape the essential role of leadership in driving systematic change.
April 22: Create transparency across the healthcare ecosystem
May 27: Restore and nurture confidence
June 24: Transform healthcare in collaboration with diverse voices
Models of care & operations
Co-design systems, processes and behaviors to deliver the best human experience.
July 22: Co-design intentional, innovative and collaborative systems
August 26: Innovate processes of care to transform behavior
Policy & systemic issues
Advocate for equitable institutional, governmental and payor policies, incentives and funding to drive positive change.
September 23: Hardwire human partnership in the healthcare ecosystem
October 28: Research, measure and dismantle the structures and systems that lead to disparities
November 23: Modernise the surveys and democratise the data
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28 January 2021 00:00
The approach to resolution of adverse events in hospital and healthcare organisations has remained subpar for decades and open and honest communication is often compromised in favour of litigation. Models like CANDOR have been recognized as essential to transparency, person-centeredness, and healthcare quality and safety. The impactful implementation of CANDOR into organisational culture requires commitment, prioritisation, involvement from all, and event analysis for continuous improvement.
Register
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28 January 2021 10:00 11:00
This free online event from the King's Fund will provide insight into the wider UK health and care landscape in 2021 and will explore how recent trends, the impact of the COVID-19 pandemic and future developments could affect people working in the sector, patients and the wider population.
The speakers will discuss some of the big issues that we hope to see progress on in 2021, including health and care staff wellbeing, social care reform, population health and health inequalities, and legislative changes to support the integration agenda.
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28 January 2021 10:00 13:00
Develop your career in clinical negligence.
This is the course for those who are new to the specialist field of clinical negligence. The event is especially suitable for trainee and newly qualified solicitors, paralegals, legal executives and medico-legal advisors. It will provide the fundamental knowledge necessary to develop a career in clinical negligence. Expert speakers with a wealth of experience will cover all stages of the investigative and litigation process relating to clinical negligence claims from the claimants’ perspective.
Register
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