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11 March 2020 12 March 2020
This workshop from NHS Resolution has been designed for anyone who undertakes the case investigator role in investigations about practitioners. The skills and knowledge shared are based on practitioner performance best practice and is therefore transferable if you are commissioned to review any part of a practitioner’s performance.
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11 March 2020
An epidemic of burnout among health care professionals is affecting quality, safety, and health care system performance. To help reverse the worrying trend, the Institute for Healthcare Improvement (IHI) partnered with experts around the world to create Finding and Creating Joy in Work, beginning March 11, 2020. This 12-week online course with coaching is full of new thinking, resources, strategies, frameworks, and solutions will help workforces truly thrive — not just survive.
The learning format of this online course includes six weeks of biweekly video content, three all-learner calls, and an opportunity for added coaching. The course will share proven quality improvement (QI) methods to create a positive work environment that fosters camaraderie, meaning, choice, and equity, and ensures the commitment to delivering high-quality care, even in stressful times.
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8
:00
11 March 2020 08:30 16:45
The challenges facing accident and emergency departments are well known, and impact both staff and service delivery. The pressures of meeting targets and providing good care for patients while maintaining clinical standards often result in departments operating in ‘crisis mode’.
At this event at The King’s Fund on 11 March 2020 you will hear how improving patient flow is essential to overcoming these challenges. You’ll hear from national experts, dedicated clinicians, operations managers and others to explore real examples that offer promising answers to long-standing flow challenges.
At the event you’ll hear interesting debates, from both those working on the ground and policy and system experts. You will have the opportunity to take part in workshops led by multidisciplinary teams from NHS Trusts, who will showcase best practice examples, showing you how to implement solutions step by step.
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9
:00
11 March 2020 09:30 14:30
NHS have organised a series of regional events for our membership to allow us to introduce our membership charter and for our members to with the claims management team and meet other functions of NHS Resolution.
These forums are aimed at legal services representatives at trusts, CCGs, ambulance trusts and private hospitals involved in managing cases falling under our clinical and non-clinical indemnity schemes.
These sessions are an opportunity for us to:
Respond to feedback provided through our customer survey for greater interaction with our teams. Share with you our refreshed direction of travel in claims management through our membership charter. Share with you our strategic focus as an organisation. Provide you with a regional overview of claims. They will also allow you to question our panel of claims experts and meet representatives from our Safety and Learning, Practitioner Performance Advice, Finance, Policy and Strategy, Technical Claims and Early Notification teams. Further information and registration
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