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October 2020

The 4 stages of psychological safety: Avoiding paternalism & exploitation

Join Dr. Timothy R Clark at 12:00 PM EST to learn how to avoid the gutters of paternalism and exploitation.

Webinar agenda:
The 4 stages of psychological safety. Psychological safety as a function of respect & permission. Failure pattern #1: Paternalism: High respect & low permission. Failure pattern #2: Exploitation: Low respect & high permission. Climbing the ladder of vulnerability with your team. Registration

American Society of Anesthesiologists (ASA) ANESTHESIOLOGY 2020 Annual Meeting

Two patient safety lectures at this year's Annual Meeting of the American Society of Anesthesiologists:
10:00-11:00 - Is safety becoming the poor stepchild of quality? Presented by: Matthew B. Weinger, MD, MS
13:00-14:00 - The APSF: Ten patient safety issues we’ve learned from the COVID pandemic. Moderator: Mark A. Warner.
Further information

Wider impacts of COVID-19 on Health (WICH) monitoring tool


Mini-Huddle Series:
This mini-huddle series is a spin-off from the NHSEI analytical huddles, providing a platform to discuss COVID-19 data and analytics activity at national and local levels. In these mini-huddles there are deep dive sessions detailing a single analytical piece, be it data, intelligence, modelling, evidence, etc.
Wider impacts of Covid-19 on Health (WICH) monitoring tool:
As part of the COVID-19 response, PHE has presented the Wider Impacts of COVID-19 on Health (WICH) monitoring tool. The WICH tool is designed to allow users to explore the indirect effects of the COVID-19 pandemic on the population's health and wellbeing. This tool includes a range of health and wellbeing metrics displayed in interactive plots that can be broken down in by different inequality groups such sex, age, ethnicity, etc. The tool is released are weekly, which accommodates updates to existing data and the inclusion of new metrics as data becomes available.
This presentation will cover:
background of the tool methodology and technical development how to use the tool content and data sources. Registration

Personalising digital tools for people with learning disabilities: challenges and solutions


Supporting individuals with learning disabilities to access the care for their needs comes with a number of challenges. But could we finally put the people using services at the heart of planning and delivery with the use of technology? Join this free online event from The King's Fund to discuss concrete examples of innovative digital solutions and to consider how technology can help with personalising care for people with learning disabilities.
You will hear about:
practical ways of adjusting a digital tool to the individual using it, to make them feel more comfortable in their path to more independence the importance of creative and empathetic attitudes in problem-solving in order to build tailored solutions evidence for the benefits of using digital tools for people with learning disabilities and some cautionary tales, too. ways to involve the person, their family and carers at an early stage and throughout the decision-making process the role of technology in promoting better health outcomes for people from disadvantaged groups and enhancing social inclusion. Registration

Root Cause Analysis: 1 Day Masterclass

This intensive masterclass will provide in-house Root Cause Analysis training in line with The NHS Patient Safety Strategy (July 2019).
The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training/expertise and with dedicated time and resource to complete the work. This course will include an opportunity for learners to gain a Level 3 qualification (A level equivalent) in RCA skills (2 credits / 20 hours) on successful completion of a short-written assignment.
hub members can receive a 10% discount with code hcuk10psl.
Further information and registration

2nd UK Annual Social Prescribing Link Worker Day Conference: The social innovators powering up community wellbeing


This high profile conference will be attended by GPs, Social Prescribing Link Workers, Social Prescribing programmes, Community, Health and Social Care industry leaders, Primary Care Networks, Clinical Directors, Practice Managers and Line Managers from across sectors in the United Kingdom. Celebrate, network, discover the latest updates and learn best practices to power up community wellbeing through social prescribing.
Further information and registration

Patient safety and quality care. Do we have the right clinical guidance to deliver safe care during the pandemic?


As we face the challenge of responding to the COVID-19 pandemic we need to apply what we have learnt so far, and what we continue to learn. It is a fast-moving evolving situation and as with any new strain of virus, the guidance for healthcare workers and health and social care services is being developed and updated frequently.  In is a fast-moving evolving situation, we need ensure that our approaches and support for staff enables patient safety.
The aims of this webinar from GovConnect is to:
To explore how staff roles, training and decision-making impacts on patient safety. To explore the opportunities and barriers that staff face in delivering safe care. To engage in debate with a specialist expert leaders with experience in care delivery, academic research, clinical education, medical device manufacture, human factors and ergonomics, innovation and technology. To engage with participants to gain insights from front line clinicians, educators and patient safety experts. To identify action for change and improvement. Presenters:
Helen Hughes, Chief Executive Officer, Patient Safety Learning Professor Matthew Cripps, Director of Covid-19 Behaviour Change Unit, NHS England & Improvement Cheryl Crocker, Patient Safety Director, AHSN Network Clare Wade, Head of Patient Safety, Royal College of Physicians Paul Hinchley, Clinical Services Manager, Philips Healthcare Register

HSJ Diabetes Forum

The first HSJ National Diabetes Forum will bring together the entire diabetes community – including senior national and regional figures, clinicians, managers and patient advocates – to share practical solutions to achieving national priorities, including: type 2 prevention, improving access to diabetes professionals, enhancing supported self management, exploring further the opportunities for remission and increasing use of digital to improve care.
The new HSJ National Diabetes Forum is part of the HSJ Clinical Policy Series. The series reflects current national priorities from the long-term plan and will support attendees to take the national policy and translate it into practical actions to improve outcomes in their area.
Further information and registration

EU Regions Driving Medicine Safety Event


A digital event showcasing how Northern Ireland is collaborating throughout Europe to improve medicines use.
To register email: moic@northerntrust.hscni.net

CPSI: New Zealand’s approach to healing after harm from surgical mesh


Based on the participant feedback and interest in the 'Reimagining Healing after Harm: the Potential for Restorative Practices' webinar, Patients for Patient Safety Canada is pleased to offer this follow up session. 
Restorative practices involve inclusive democratic dialogue between all those affected by healthcare harm. They are guided by concern to address harms, meet needs, restore trust, and promote repair or healing for all involved.
This webinar will further explore New Zealand's approach to healing after healthcare harm from surgical mesh: 
What was the impetus for a restorative approach?  What inspired the choice of a relationship-centric and reconciliatory model?  How did restorative practices support the co-design process between consumer advocates and Ministry of Health representatives? How do restorative approaches support New Zealand's commitment to Te Tiriti o Waitangi- The treaty that determines the partnership between the Crown and  indigenous peoples? It will follow with a participant discussion about what this means for Canada.
Further information and registration

The Faculty of Surgical Trainers Conference 2020 Communication, Communication, Communication - an international, interactive, educational online session


This is a global online event from the Royal College of Surgeons of Edinburgh, relevant to all who work in healthcare, with a focus on the role of the surgical team in delivering care. Everyone is invited to register for this free online event. The participants will be encouraged to use a smartphone or another second screen to actively participate and answer questions.
This event will be delivered on Zoom – questions can be submitted, and the use of the chat room is encouraged. Registered participants will get a copy of the webinar recording, slides, questions and answers, chat room, Menti results and a Spotify playlist.
The conference panel is formed of a diverse group of experts with a range of skills in healthcare, surgery, education, business, leadership, coaching, training, human factors, and situational awareness.  They have experience working with high performance teams, global industries, firefighters, aircrews, and fighter pilots in theatres of operation, cockpits, and on oil rigs. 
All have worked in high performance teams and understand the critical importance of listening and communication.
The conference is headlined by the global leader, Bob Chapman, CEO of Barry-Wehmiller and co-author of the bestselling book; ‘Everybody Matters – the extraordinary power of caring for your people like family’.
Further information and registration

#CoProLive festival


#CoProLive is a festival of co-production taking place 19 – 21 October 2020. It is brought to you by UCL Centre for Co-production as part of the run up to their official launch on 22 October. These sessions are a celebration of co-production from friends of the Centre and the Centre itself, showcasing a variety of different approaches to authentic co-production.
The sessions running are:
Creative co-production with Gill Phillips, creator of Whose Shoes? - Monday 19 October 14:00-16:00 UK time
Gill Phillips is the Director of Nutshell Communications Ltd and creator of Whose Shoes?®. This session is a ‘behind the scenes’ look at their well-known, research-based strategies to bring people together for positive change!
Book here
Co-pro Cuppa - Tuesday 20 October 10:00-11:30 UK time
This informal session is a chance to connect with friends, meet new people and chat about whatever you fancy over a cuppa!
Book here
Co-production – Lessons from the Golden Age of Piracy - Wednesday 21 October 14:00-16:00 UK time
Cat (from Curators of Change) and Co-Pirate and Curator Naomi (from Nesta) are inviting you to find out about how Golden Age Pirates understood the need to co-create the right conditions to challenge the established ways of the time. This has been translated by the growing movement of modern day health and care pirates who are pushing boundaries, and re-writing the rules along the way!
Book here

Introduction to Human Factors & Performance Science - Distance Learning


This unique 1-day distance-learning course from Medled is delivered via Zoom by our expert trainers in a format designed to maximise learning retention and application of knowledge. You'll learn to:
Understand the concept of systems thinking and models of safety – looking beyond the individual and the flawed concept of ‘Human Error’. Gain an introduction to human capabilities & limitations & how those influence quality and safety of care – how humans can be heroes and hazards. Be able to unpick the nature of human fallibility and why practice does not always make perfect. Have the knowledge to proactively contribute to the safety culture in your organisation. Be able to recognise error-provoking conditions and influence your systems of work. Understand the relationship between stress and performance/risk of error. Take away a tangible model for understanding the relationship between our physiological needs and performance – do we set ourselves up to fail? Understand strategies to optimise high-performance teamworking with ad hoc teams. Evidence-based, utilising cutting edge safety & performance science this course is suitable for all Healthcare Professionals, both clinical and non-clinical; it is applicable to all departments and multi-disciplinary teams.
Accredited by Chartered Institute of Ergonomics & Human Factors, you'll take part in interactive actitvities and leave with practical tools to take away.

ISQua: Critical Crisis Thinking Webinar 4: As the crisis develops – Sustaining the capability to respond

During a crisis there is limited time to think and analyse before deciding what to do. There may also be incomplete or incorrect information, inadequate resources, sudden changes in goals due to external events or internal decisions, and conflicting priorities between different stakeholders. This leads to situations where the outcome of an action means that one quality or aspect of something is lost in return for another quality or aspect being gained, i.e., where trade-offs become necessary. Trade-offs are, however, not unique to crises but actually an indispensable part of everyday activities.
The lecture will introduce and explain the so-called Efficiency-Thoroughness Trade-Off (ETTO) principle and show how it can be seen on all levels and in all kinds of activity. The irony of the ETTO principle is that people are expected to be both efficient and thorough at the same time – or rather to be thorough, when with hindsight it was wrong to be efficient.

Future Surgery Virtual


Driven by advances in digital technology, precision medicine and  the need for improved patient safety the future of surgery is changing, and fast. Future Surgery Virtual brings experts and innovators virtually together to explore these changes and how they will transform the profession. 
Future Surgery Virtual is a two-day online conference and networking event dedicated to all that is new in surgery. The event explores the evolving world of surgery with expert speakers delivering CPD accredited education.
Further information and registration

Westminster Health Forum: Priorities for improving patient safety in the NHS - strategy and regulation, learning and innovation, and responding to COVID-19


The Westminster Health Forum is a division of Westminster Forum Projects, an impartial and cross-party organisation which has no policy agenda of its own. Forums operated by Westminster Forum Projects enjoy considerable support from within Parliament and Government.
The agenda:
The impact of investigations in the NHS and the priorities of the Healthcare Safety Investigation Branch Progress of improving patient safety in the NHS Maintaining patient safety during COVID-19 - rapid learning to respond to the virus, continuity of care, and adapting care delivery practices Delivering safe care in the NHS - preventing errors, utilising data and technology, supporting the workforce, and promoting high quality leadership Learning from the voice of parents and families How to improve patient safety by reducing unwarranted variation and learning from clinical negligence claims The role of technology in reducing errors, enhancing care, and ensuring safety in remote healthcare and telemedicine Taking forward the National Patient Safety Syllabus and supporting the workforce to deliver care safely during the presence of COVID-19 Learning from harm, reducing the cost of litigation in the NHS, and the impact of COVID-19 Assessing findings from the Independent Medicines and Medical Devices Safety Review The role of the regulator in reducing avoidable harm and informing future practice Register

The health workforce and delivering the ambitions in the NHS People Plan - priorities for wellbeing and support, recruitment and retention, and skills and development


This conference focuses on the delivery of ambitions in the newly published NHS People Plan, and wider priorities for the health workforce.
It also takes place with:
intensification of the recruitment drive for health and social care staff unprecedented personal and professional challenges for those working across the NHS in the face of the COVID-19 pandemic. Assessing what will be needed for ambitions in the newly published NHS People Plan to be achieved, including:
improving health and wellbeing support for all staff tackling discrimination and fostering a sense of belonging adopting innovation in care and ways of working making the most of staff skills and experience recruitment, retention and encouraging previous staff to re-join the NHS plans for an additional people plan focussed on pay, based on workforce numbers and funding. Registration

Why healthcare needs a people-first approach to digital transformation

In today’s world of multidisciplinary care, good communication between professionals and with patients makes all the difference.

The digital transformation the sector was already undergoing pre-pandemic to replace postal and fax systems with email has been dramatically accelerated by COVID-19. 94% of organisations are now sending more emails due to remote working and distanced service delivery.

But more email means more risk to patient data. In fact, email data breaches happen every 12 working hours.

With busy clinical and administrative staff focused on delivering high-quality care, it’s time for security solutions stepped up to eradicate the everyday mistakes they make, such as attaching the wrong file to an email or adding an incorrect recipient.

Join this webinar to discuss the importance of human layer security within digital transformation to ensures patient data is kept secure, while also facilitating the email communications that are fundamental to multidisciplinary care.
Presenters: Clive Flashman, Chief Digital Office, Patient Safety Learning; Dr Saif F Abed, Founding Partner & Director, Cybersecurity Advisory Services, The AbedGraham Group; Sudeep Venkatesh, Chief Product Officer, Egress

UCL: Launch of the Centre for Co-production


UCL has been working on developing their Centre for co-production as a mixed group of members of the public, researchers, patients, carers, healthcare practitioners, charities, local authorities and students (really anyone who wants to get involved or is interested in co-production!), since back in October 2017. After almost exactly 3 years they are officially launching it
This event will be a celebration of all things co-production, highlighting the importance of this approach to research, policy-making and service development/improvement. It will include short snippets from UCL's ’Share your Co-pro Story’ campaign, the unveiling of their new strategy and new name, logo, and identity, and a chance to meet other likeminded people and have a chat...
Find out more and register

The Killing of Alison - Lessons in honesty and integrity in public service


The story of Alison Bell, and her family's uncovering of the truth about what happened to her in the care of an NHS Trust will be told by her brother Tom. He will describe the nature of the various investigations that were held into Alison's death and the role of the prevailing cultures within the public sector organisations they have dealt with; the NHS, Police, CPS and Regulatory Bodies.
This true and ongoing story shines a light on the personal, emotional and financially costly impact that public sector service cultures can have on the lives of their service-users and their own bottom-line. Tom’s lived and current experience will help us to explore the implications for our own practice and the organisations we might seek to influence, manage and lead.

Building healthy and health-creating society - Partnerships between the health creators, NHS and government

HSJ editor Alastair McLellan will be chairing a webinar on building a healthy and health-creating society – partnerships between the health creators, the NHS and government. Panellists will include Lord Victor Adebowale, chair of the NHS Confederation, Dame Donne Hall, chair of the New local Government Network, Merron Simpson, CEO of New NHS Alliance, Dr Gillian Orrow of Horley, and Lord Nigel Crisp.

RSM. Health inequalities are deep and persistent: so what can individual healthcare professionals do?


Health inequalities are deep, persistent and hard to change. Solutions call for systemic changes at an organisation level, whole-system partnerships and investment. What can we do to address health inequality as individuals working in healthcare?
This webinar brings together a multidisciplinary faculty of speakers to highlight the ways individual healthcare professionals can help to reduce health inequality, despite their prevalence.

Patient advocacy: What it is, why it's important, and how it helps clinicians provide better Care"

Dr Donna Prosser, Chief Clinical Officer at the Patient Safety Movement Foundation, will be joined by a multidisciplinary group of patient advocacy experts and clinicians to understand the various meanings of the term 'patient advocacy' and to evaluate how an empowered patient can improve healthcare delivery, experience, and outcomes for all involved.
The group will discuss the history and current state of patient advocacy, and will propose recommendations regarding the extent to which various healthcare disciplines and patients and their families can improve patient advocacy.  

The Patients Association: Get involved – diagnostic tests and results


Are you a patient who has been waiting to receive a diagnosis or test results during the last six months? This includes, but is not limited to, CT scans, MRI scans, and endoscopy and dermatology procedures. Has the COVID-19 pandemic affected your service?  Would you like to help to improve the patient experience of waiting for a diagnosis? 
The Patients Association is holding an online Zoom patient group discussion on this topic on Tuesday 27th October, 2.00-4.00pm, and we are seeking patients to take part. An £80 incentive payment will be offered in Amazon vouchers and places are limited. Participants will be chosen on the basis of suitability to ensure the group is representative of a wide variety of backgrounds and experiences.  Please fill in the registration form https://www.surveymonkey.co.uk/r/CRNMC2T if you are interested.

Virtual series: The impact of skin colour and ethnicity on clinical diagnosis and research

Join clinical experts, thought leaders, and advocates for a collaborative discussion on the issues of health disparities, structural racism, and medicine as they examine specific dermatologic diseases in a series of four free and open educational webinars from the Harvard Medical School. 
Structural racism and racial bias in medicine: Wednesday, October 28, 1:00-2:15 PM ET Hair disorders in people of colour: Thursday, November 12, 1:00-2:15 PM ET Pigmentary disorders and keloids: Wednesday, November 18, 1:00-2:15 PM ET COVID-19 Comorbidities and cutaneous manifestations of systemic diseases in adults and children: Wednesday, December 2, 1:00-2:15 PM ET Implicit bias and structural racism play a central role in the development of healthcare disparities. One of the critically important areas in medicine is the misdiagnosis of disease in people with darker skin types due to implicit bias and the lack of awareness among physicians in recogniszing the disease pattern. Clinicians in primary care, emergency medicine, hospital medicine, surgery, pediatrics, and other medical specialties can deliver improved care if they can recognize and diagnose medical conditions based on skin findings in patients of color. This four-part series aims to improve diagnosis in people of color, describe pathogenesis and treatment of diseases, develop cultural competency, and impact change in health care policy so more is done to reduce racial bias in medical practice and medical research. Providing this education, in turn, will ultimately help reduce health disparities and improve the lives of underrepresented minority populations.
Register for one event or all four.

Human Factors for healthcare – Train the trainer (Distance learning)


Do you want to develop an in-house faculty that can drive forward not only an awareness of, but the practical application of Human Factors principles across your organisation?
Do you want to be able to develop a group that can take the lead on capturing the learning from the incredible challenges presented by COVID-19?
This unique distance-learning course from Medled will enable attendees to both integrate the principles of Human Factors and performance science into their existing training, as well as run short courses on ‘An Introduction to Human Factors for Healthcare’.
You will explore concepts such as:
Understanding the relationship between Human Factors, culture & safety. Models of safety and performance: Can we apply one model to all of healthcare? Systems thinking – looking beyond the individual. Just Culture – balancing accountability & safety. Safety-II – bridging the gap between work as imagined and work as done. Human performance in practice – Unpicking the nature of human capabilities & limitations. Components of high performing teams: Lessons from elite sport, across healthcare and other high risk industries. Leadership at all levels – moving beyond ‘command and control’. Principles of adult learning. Registration

RSM: How has COVID-19 changed healthcare and is it for the better?


Healthcare provision and practice have changed significantly as a result of the NHS response to COVID-19, some for better and some for worse. Join the Royal Society of Medicine to reflect on recent changes and look at how they have impacted different groups, from healthcare professionals across disciplines to patients and carers.