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April 2020

Institute for Healthcare Improvement. Leading Patient Safety: UK programme

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Your job is to lead your organisation's patient safety efforts. You have ways to monitor and investigate harm to patients. You have data. You've put an action plan into place.
So, why aren't you seeing results? The situation may not be getting worse, but your data is frustratingly stable. You're not seeing the reductions in harm from falls, VTEs, CA-UTIs, pressure ulcers, or infections you expected. You're getting pressure from above you and your staff is suffering from burnout.
Everyone is trying their best, but patients are still experiencing unnecessary harm. You know that continually investigating and re-investigating case-by-case won't get you the insights necessary to guide fundamental changes, but what's the alternative?
If you're looking for a different approach, consider the Institute for Healthcare Improvement's (IHI's) three-day Leading Patient Safety: United Kingdom programme. It offers practical and scientific methods to create a whole-system approach to eliminating harm.
Further information and registration

Webinar: COVID-19 Series. Facing hard truths on the frontlines

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This webinar series from the Royal Society of Medicine aims to support you as we navigate the challenges presented by the COVID-19 pandemic. We're aiming to unite healthcare workers on the frontlines with senior decision makers leading the response in this critical fight against COVID-19.
Chaired by leading experts, these webinars aim to support you as we discuss different topics and challenges that healthcare workers, leaders and the public are facing, and how we are responding. 
In this first webinar, Dr Rachel Clarke will discuss the challenging topics of bereavement and dying with Sir Simon Wessely, drawing on her own professional and personal encounters.

The COVID-19 pandemic is raising difficult questions about end of life care, and some frontline staff and care-givers are experiencing dilemmas they never expected to face; Dr Clarke and Sir Simon will explore these issues bringing in their own professional experience, with plenty of opportunites for Q&A.
Further information and registration

Consultant Connect: Photo advice & guidance in practice webinar

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How to make sure your advice and guidance delivers the Long Term Plan - Photo A&G in practice.
This free webinar will give you practical insight into Consultant Connect’s Photo Advice & Guidance service. You will find out how the service is used across the UK and, NHS Birmingham and Solihull CCG will share their experience implementing the service for teledermatology in their area. 
The agenda will cover:
Photo A&G: Overview and demonstration. Customer case study: NHS Birmingham and Solihull CCG.  Q&A: Delegates to submit questions via a chat box during the webinar.

Free online event: How to find the best apps to support your vulnerable communities during the COVID-19 crisis

ORCHA are hosting a free #COVID19 webinar today. ⁦‪@LizAshallPayne⁩ and ⁦‪@AndyJeans5⁩ will be showing how you can find the best apps to support remote care.
Follow the link to register

Patient safety webinar: Helping surgeons when things go wrong

Surgeons are affected by adverse events. There is a paucity of data on the impact of adverse events on UK surgeons, on the factors that affect the degree and nature of this impact, and on the interventions that might ameliorate this impact either before or after an adverse event. This presentation from Kevin J Turner will include early results of a UK survey and details of an RCT to evaluate the effectiveness of resilience training for surgical trainees.
Part of a series of free webinars from The Royal College of Surgeons of Edinburgh.
Register

Online course: The Future of Healthcare and Design

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Virtual Health and Care Design School are running an online course about human-centred design, the process of design thinking and its application in health and care. This course will give you the foundation to begin a project using the tools and skills of a designer. 
During each session you will work on your health and care problem with the advice and teaching of our exciting roster of speakers who have each been making great strides in the world of design thinking. You will also have the opportunity for one-on-one coaching with Design Lab consultants.
This session will look at where are we on the landscape of healthcare and how we make sure we don't get left behind!
Further information

Introduction to human factors & performance science

This course from MedLed is suitable for all healthcare professionals, both clinical and non-clinical, applicable to all departments and multi-disciplinary teams.
By the end of this one day course, you will:
Understand the concept of systems thinking and models of safety – looking beyond the individual and the flawed concept of ‘Human Error’. Gain an introduction to human capabilities & limitations & how those influence quality and safety of care – how humans can be heroes and hazards. Be able to unpick the nature of human fallibility and why practice does not always make perfect. Have the knowledge to proactively contribute to the safety culture in your organisation. Be able to recognise error-provoking conditions and influence your systems of work. Understand the relationship between stress and performance/risk of error. Take away a tangible model for understanding the relationship between our physiological needs and performance – do we set ourselves up to fail? Understand strategies to optimise high performance teamworking with ad hoc teams. Take advantage of the SUPER EARLY BIRD discount available until 31 December.
Book your place

Online course: From your problem to your user's problem

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Virtual Health and Care Design School are running an online course about human-centred design, the process of design thinking and its application in health and care. This course will give you the foundation to begin a project using the tools and skills of a designer. 
During each session you will work on your health and care problem with the advice and teaching of our exciting roster of speakers who have each been making great strides in the world of design thinking. You will also have the opportunity for one-on-one coaching with Design Lab consultants.
In this session: Are you working on the right problem? Are the right people at the table? This session is all about how to frame - and reframe - problems to generate the most possibilities.
Further information

Deteriorating Patient Summit

Recognising and responding to the deteriorating patient and ensuring best practice in the use of NEWS2
The Deteriorating Patient Summit focuses on recognising and responding to the deteriorating patient through improving the reliability of patient observations and ensuring quality of care. The conference will include national de­velopments, including implementing the recommendations from the May 2019 Healthcare Safety Investigation Branch (HSIB) investigation report into recognising and responding to critically unwell patients and case studies highlighting the effective implementation of NEWS2 – the recently updated National Early Warning Score.
For further information and to book your place visit or email kate@hc-uk.org.uk
20% discount available to hub members by quoting ref: HCUK20PSL when booking (*cannot be used in conjunction with any other offer. Full T&Cs available upon request).
Follow the conference on Twitter #deterioratingpatient

Masterclass: Developing your role as a Senior Information Risk Officer (SIRO)

This masterclass, facilitated by Barry Moult, a former Head of Information Governance for an NHS Trust, and his colleague Andrew Harvey, will focus on developing your role as a SIRO (Senior Information Risk Officer) in health and social care.
For further information and to book your place or email kate@hc-uk.org.uk
A 20% discount is available to hub members by quoting ref: HCUK20PSL when booking (*cannot be used in conjunction with any other offer. Full T&Cs available upon request).

Human factors for healthcare – train the trainer

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This course is designed specifically for healthcare professionals, utilising our unique ‘Wide Angle Lens’ approach. The course will enable attendees to both integrate the principles of Human Factors and Performance Science into their existing training, as well as run short courses on ‘An Introduction to Human Factors for Healthcare’. You will explore concepts such as;
Understanding the relationship between Human Factors, culture & safety.  Models of safety and performance: Can we apply one model to all of healthcare? Systems thinking – looking beyond the individual. Just Culture – balancing accountability & safety. Safety II – bridging the gap between Work as Imagined and Work as Done. Human performance in practice – unpicking the nature of human capabilities & limitations. Components of high performing teams: Lessons from elite sport, across healthcare and other high risk industries. Leadership at all levels – moving beyond ‘command and control’. Principles of adult learning. SUPER EARLY BIRD discount only available up to 31 December 2019.
Book now

Achieving hospital-wide patient flow

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We know that poor flow leads to poorer outcomes for patients, disengagement in the workforce and burnout among staff. This three-day course from the Institute for Healthcare Improvement (IHI) will offer cutting-edge ideas for optimising patient flow throughout your hospital, to ensure safe, high-quality, patient-centred care.
Attendees will hear from the former Vice President of the IHI, Katharine Luther, as well as local experts and IHI leaders who have achieved exemplary patient flow outcomes.
Further information and registration

EE Hub: High Performance Leadership for the 2020s

High Performance Leadership for the 2020s is the first workshop of its kind, exclusively for Institute of Healthcare Management members located in the East of England. The workshop will cover the following contents:
1. Values, principles and ethics.
2. Proper selfishness.
3. Engagement & role.
4. Single simple truth and visualising success.
5. Achieve, celebrate, examine, repeat.
6. TNT (Tiny Noticeable Things) and the 3 rings model.
7. You can if you think you can.
Further information

Patient safety webinar: Developing excellence in team working for safe surgical care

Effective teamwork in the operating theatre or other clinical environments is a critical component of delivering safe, high quality care for surgical patients. This webinar, presented by Professor Bryn Baxendale, will review the attributes that are found consistently in high performing teams in many different contexts outside of healthcare and consider what these look like in surgical care. Current strategies and practices to help develop and sustain excellence in team working within the clinical environment will be reviewed, including the role of simulation. Finally, the webinar will highlight how the design of systems and processes can either assist or hinder the performance of our teams and will consider how this can be explored proactively through ‘stress tests’ to optimise future performance and be led by expert clinical teams in practice.
Part of a series of free webinars from The Royal College of Surgeons of Edinburgh.
Register

International Forum on Quality & Safety in Healthcare

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The IHI and BMJ's International Forum for 2020.
Further information

Patient safety - implementing the new strategy

Following the successful, inaugural patient safety event held in Manchester in October 2019, Open Forum Events invite you to further consolidate knowledge and learning by attending the Patient Safety-Implementing the New Strategy conference.
The Patient Safety Strategy, published in July 2019, was designed to deliver improvements in patient safety and standards. The ambition is to make the NHS the safest system in the world to receive healthcare and it is thought that the implementation of the strategy could save nearly 1000 extra lives per year from 2023/24, whilst saving £100 million in care costs.
Based on three principles which are; A Just Culture, Openness and Transparency and Continuous Improvement, the strategy recognises three areas of work priority: Insight, Involvement and Improvement.
As a follow up to the conference ‘A New Strategy for Patient Safety: Insight, Involvement, Improvement’, this event will now turn its attention to the implementation of the strategy and how it is impacting on keeping patients safe from unintended or unexpected harm.
Further information and registration

Care homes, housing, health and social care learning network: Day three

This learning network, a collaborative initiative between The King's Fund and My Home Life is designed to improve and promote collaborative working between care homes and the housing, health and social care sectors.
Care home residents have some of the most complex health and social care needs in our society. They often experience gaps or discrimination in access to high-quality health care, including support for long-term physical and mental health conditions and specialist palliative care at the end of their lives.
Better partnership working between the housing, health and social care sectors and care homes could enhance the wellbeing of residents and reduce the number of avoidable hospital admissions from care homes. It could also enable older people to have more voice, choice and control over what happens to them, as they would have in their own home.
Further information and to book tickets
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