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January 2022

The King's Fund: Building collaborative leadership across health and care organisations


As a senior leader this course will help develop the skills and behaviours associated with a more collaborative style of leadership. It uses current policy developments to inform and test what will be most helpful in the 'real world’ of integrated care systems, sustainability and transformation partnerships and place-based working.
During the course, you will:
gain knowledge of models and frameworks that support a more collaborative style of leadership identify how you as an individual can make a tangible difference as a collaborative leader across your local health and care system develop strategies to help you overcome local challenges that may be hindering a more collaborative way of working. Date for your diary:
Module 1: 11-12 January 2022 Module 2: 8-9 March  Module 3: 12-13 May Module 4: 12-13 July Register

Patient Safety Movement: Reducing burnout in healthcare: Strategies for clinicians and leaders


This free webinar from the Patient Safety Movement Foundation in the US takes place at 7.30am PT (3.30pm GMT).
Healthcare professionals around the world are facing immense burnout at unprecedented level. Yet the systems they work in perpetuate burnout due to unnecessary waste. The panelists in this webinar will identify actionable recommendations for healthcare leaders and professionals to minimise burnout on individual, organisational and system-wide levels.
Identify root causes of burnout within the healthcare setting.  Recognise signs of burnout in self and colleagues.  Examine ways to mitigate burnout at an individual and organisational level. Moderator: Vonda Vaden Bates, CEO, 10th Dot, Medical Safety Advocate
Kimberly A. Baker MSN, RN, CARN, NPD-BC, Behavioral Health Programmatic Nurse Specialist, University of Pittsburgh Medical Center (UPMC) Presbyterian Hospital Oscar San Roman Orozco, MD, MPH, Applied Global Public Health Initiative, Universidad Autonoma de Queretaro, Mexico Louis Stout,  RN, MS, Colonel (Retired), US Army Nurse Corps, Chief Nursing Officer, Madigan Army Medical Center Register for this webinar

Root Cause Analysis: 1 Day Masterclass

This intensive masterclass will provide in-house Root Cause Analysis training in line with The NHS Patient Safety Strategy (July 2019).
The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training/expertise and with dedicated time and resource to complete the work. This course will include an opportunity for learners to gain a Level 3 qualification (A level equivalent) in RCA skills (2 credits / 20 hours) on successful completion of a short-written assignment.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/root-cause-analysis-1-day-masterclass or email kate@hc-uk.org.uk
hub members receive a 20% discount. Email info@pslhub.org for discount code.

NHS England - Shining a light on co-production January event


This free online event showcases two different case studies of coproduction within the system.
These regular events shine a light on the art of the possible in relation to co-production and demonstrate what can be achieved when we work together with people with lived experience.  Presenters will showcase their work, co-presented with people with lived experience.
One of this month's presentations will be given by Gill Phillips, creator of the Whose Shoes? approach to coproduction, with Florence Wilcock, consultant obstetrician.
Reserve your place

The Royal Society of Medicine: Spotlight on Long Covid part 2


Six months on from the Royal Society of Medicine's first Spotlight on long COVID, this second episode will look at the current prevalence and cases of long COVID, how our understanding of symptoms and treatments has moved on, and the challenges around access to care.
 This episode will: 
Advise health professionals on how to continue managing and supporting patients with long COVID using the latest research and treatments   Showcase how long COVID has impacted children and young people  Discuss the challenges and solutions around access to care, and rising referral rates to long COVID clinics  Address the various barriers that different population groups like minority ethnic communities are facing around long COVID  Find out how healthcare workers are being affected by long COVID e.g. morale, workforce turnover, wellbeing  Understand how other countries are coping with long COVID and what they are doing differently to the UK  Register

Let’s have the conversation – Cultural intelligence and anti-racism frameworks in maternity services


Join us for a series of free online webinars brought to you by Bolt Burdon Kemp’s specialist Women’s Health Team to help raise awareness of racial inequality in maternal healthcare. Hear from leaders and influencers in maternal healthcare, focusing on changes required across the profession to improve the level of care provided to those who identify as ethnic minority mothers and birthing people.
We have a fabulous line up of expert speakers and each webinar will be followed by a Q&A session. Come and join us for a chance to contribute to the discussion and share experiences.
This webinar will be led by Kate Brintworth, Chief regional Midwife for London and Wendy Olayiwola, National Maternity Lead for Equality NHS England and NHS Improvement
To register, please email webinars@boltburdonkemp.co.uk - you will be sent a Zoom invite with joining details nearer the time.

We can’t do this alone! The role that patients, family members, and the general public play in advancing patient safety


This free webinar from the Patient Safety Movement Foundation in the US takes place at 8.30am PT (4.30pm GMT).
Every single person has an essential role in the movement to achieve zero preventable harm and death in medical care. Globally, there are significant legislative efforts to improve the quality of care. Regulatory oversight is important, but actions from patients, family members, and members of the general public will be essential. Panellists will discuss actions each group can take to get involved in policy work. 
Moderator: Yvonne Gardner, Patient Advocate
Athar Ali Tajik, MD, MSc, MBA, Associate Director, MSD Beth Daley Ullem, MBA, Governance Expert and Advocate for Safety and Quality in Health Care Ty Moss, Founder, Nile’s Project MRSA, Nilesproject.com This webinar is approved for 1 CE credit. This CE satisfies the requirements for Board Certified Patient Advocates (BCPA).
Register for this webinar

Webinar: High-alert medications - heparin, concentrated electrolytes, and magnesium: Practical strategies in pursuit of safety


This webinar by the Institute for Safe Medication Practices in the US is aimed at:
Pharmacists, physicians, nurses Medication safety officers Quality professionals Risk managers Leaders in pharmacy and nursing Pharmacy and anaesthesia technicians Although most medications in healthcare today have a wide margin of safety, there remains some which can cause serious harm or death if they are misused. To reduce the risk of error with these “high-alert” medications, special precautions and high leverage strategies should be implemented to avoid serious patient safety events. Numerous organizations have taken steps to identify these medications, but many are still less than confident that they have taken all the necessary precautions against serious patient harm.  
Join the ISMP faculty as we focus particular attention on the potential safe use risks with heparin, concentrated electrolytes, and magnesium using the results from ISMP’s National Medication Safety Self Assessment® for High-Alert Medications. Faculty will review specific safety characteristics of each these important drug classes, describe self-assessment findings related to the use of these medications, and discuss the necessary practice strategies for harm prevention when using these high-alert medications.
Register for the webinar

3.00pm Eastern Time (US and Canada), 8.00pm GMT

A practical guide to Serious Incident Investigation & Learning

This national conference looks at the practicalities of Serious Incident Investigation and Learning. The event will look at the development and implementation of the New Patient Safety Incident Response Framework (previously known as the Serious Incident Framework) which has now been published for the early adopter sites as introductory guidance. NHS Improvement will then work with a small number of early adopters to test implementation. For all other organisations the PSIRF is being published for information only and using learning from the pilot sites, resources and guidance will be developed to support organisations to adopt and implement PSIRF, with an expectation that providers and local systems will begin transitioning to the PSIRF from Spring 2022. The conference will also update delegates on best current practice in serious incident investigation and learning, including mortality governance and learning from deaths. There will be an extended focus on ensuring serious investigation findings lead to change and improvement.  
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/serious-incident-investigation-learning or email kate@hc-uk.org.uk
hub members receive 20% discount. Email info@pslhub.org for discount code
Follow on Twitter @HCUK_Clare #NHSSeriousIncidents

Hospital at Night Summit: Improving out of hours care in hospitals

This Hospital at Night Summit focuses on out of hours care in hospitals delivering high quality safe care at night. Through national updates, networking opportunities and case studies this conference provides a practical guide to delivering a high quality hospital at night, and moving forward during and beyond the Covid-19 pandemic. The conference will also focus on improving staff well-being at night and reducing fatigue.
Attending this conference will enable you to:
Network with colleagues who are working to improve Hospital at Night Practice Learn from developments as a results of Covid-19 Improve your skills in the recognition management and escalation of deteriorating patients at night Understand and evaluate different models for Hospital at Night Examine the role of task management solutions for Hospital at Night, including handover and eObservations Ensuring effective and safe staffing at night, including adequate breaks Examine Hospital at Night team roles, competence and improve team working Improving safety through the reduction of falls at night Supporting staff and reducing fatigue at night  Develop the role of Clinical Practitioner and Advanced Nursing Practice at night  Identify key strategies to change practice and ways of working in Hospital at Night Understand how hospitals can improve conditions for night workers and support Junior Doctors Improve the management of pain at night Work across whole systems to improve support for patients out of hours Self assess and reflect on your own practice Gain CPD accreditation points contributing to professional development and revalidation Evidence Register
There are a limited number of free places for hub members. Email: info@pslhuborg if interested.
Follow on Twitter @HCUK_Clare #hospitalatnight

Improving the quality & learning from investigation of deaths & serious incidents in mental health services


This virtual national conference looks at the practicalities of Serious Incident Investigation and Learning from Deaths in Mental Health Services. The event will look at the development and implementation of the New Patient Safety Incident Response Framework (previously known as the Serious Incident Framework). The PSIRF now been published for the early adopter sites, the final version is due in Spring 2022, and is due to be fully introduced in all organisations during 2022. The conference will examine how the new framework will fit with the Royal College of Psychiatrists Care Review Tool for mortality review.
This conference will enable you to:
network with colleagues who are working to improve the investigation of serious incidents and deaths in mental health services ensure your approach to Serious Incident Investigation is in line with the NHS Patient Safety Strategy learn from outstanding practice in implementing the Royal College of Psychiatrists Mortality Care Review Tool reflect on the lived experience of a bereaved relative improve the way you involve and engage families and carers in the investigation process develop your skills in incident investigation and mortality review understand how you can improve serious incident investigation and understand the recent developments including the New Patient Safety Incident Response Framework identify key strategies for undertaking a self assessment, and continuous review of deaths and investigation practice in your organisation understand how human factors can help improve learning from serious incident investigation ensure you are up to date with the role of the coroner understand how you can better support staff when a serious incident occurs self assess and reflect on your own practice gain CPD accreditation points contributing to professional development and revalidation evidence. Find out more and book a place
Flyer - investigation-of-deaths-in-mental-health-jan-2022.pdf

First Do No Harm APPG: Virtual public meeting on redress


On Wednesday 26th January from 10:30-12:00, the All-Party Parliamentary Group for First Do No Harm (APPG FDNH) will hold a virtual public meeting on the topic of redress schemes for those who have suffered avoidable harm linked to pelvic mesh, sodium valproate and Primodos.
This meeting will be an opportunity to hear from representatives of various patient groups about what victims need and what they are missing from current support mechanisms. Officers and members of the APPG FDNH will also provide an update on the Health and Care Bill, which will have passed through Committee in the House of Lords earlier that month.
The meeting will be Chaired by Baroness Cumberlege (Co-Chair, APPG FDNH), who will be joined on a virtual panel by representatives of the following patient groups, as well as Officers and members of the APPG FDNH:
Sling the Mesh Organisation for Anti-Convulsant Syndrome (OACS) Association for Children Damaged by Hormone Pregnancy Tests (ACDHPT) Independent Fetal Anti-Convulsant Trust (IN-FACT) Attendees will have the opportunity to put forward questions during the meeting and are invited to follow the event on social media by using #Redress and #FirstDoNoHarm.
Those interested in attending are welcome to express their interest by emailing the APPG FDNH Secretariat via fdnh@luther.co.uk.

Complaints resolution & mediation

This course is suitable for anybody who deals with complaints as part of their job role, or anybody who may have to handle a complaint. This includes dedicated complaints teams & customer support teams and managers.  The programme includes a section on handling complaints regarding COVID-19 - understanding the standards of care by which the NHS should be judged in a pandemic. 
A highly interactive and effective workshop to improve confidence and consistency in handling complaints.
A simple model to facilitate effective responses will be shared and delegates will have the opportunity to practise the use of our unique AERO approach.
For more information visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/complaints-resolution-and-mediation or email kate@hc-uk.org.uk
hub members receive a 20% discount. Email infor@pslhub.org for discount code.

What can diabetes care teach us about how to best address pandemic-related backlogs?


Research suggests the pandemic has greatly disrupted diabetes care. A study from the University of Manchester suggested that in April 2020 alone there was a 70 per cent drop in recorded diagnoses of type 2 diabetes compared to expected rates based on 10-year trends, with rates of blood tests to monitor diabetes falling by 77 per cent in England.
There is now a significant backlog of patients awaiting assessment and review in primary care, increasing the risk of complications – and with them poorer outcomes for patients and greater costs to the service.
So what can diabetes teach us about how best to address pandemic-related care backlogs? What actions will need to be taken to most effectively prioritise need? How will primary and secondary care need to work together? How can the workforce be used most effectively, particularly given it has already been under severe strain for almost two years?
This HSJ webinar, run in association with Novo Nordisk, will bring together a panel of experts to discuss these questions and possible answers. We would be delighted were you able to join us. The event is entirely non-promotional and will not involve any discussion of medicines.

All for one and one for all: how patient safety starts with healthcare workers


The pandemic has made clear that safer care for all starts with the ones in the centre of healthcare: patients and their providers. Leaders also play a key role in creating a safe environment, especially as healthcare workers face record levels of stress and burnout in the workplace. In order to recover and build resilience, we need to draw on the experiences of healthcare workers to understand and create safer healthcare.
In this webinar we’ll deep-dive into the experiences and perspectives of the panellists, by asking, "How can we improve provider safety, and thus patient safety, to emerge stronger post-pandemic?" 
Panellists include:
Jennifer Zelmer, President and CEO, Healthcare Excellence Canada Dr. Michael Gardam, CEO, Health PEI Danielle Bellamy, Director of Continuing Care – SE (Network 3, 4 & 5), Yorkton & District Nursing Home (Saskatchewan Health Authority) Alice Watt, Senior Medication Safety Specialist, Institute for Safe Medication Practices Canada (ISMP Canada) and Hospital Pharmacist Wendy Nicklin, Member, Patients for Patient Safety Canada Event timings 12.00-1.00pm ET, (5.00-6.00pm GMT)
Register for this event

A practical guide to Serious Incident Investigation & patient safety

This national conference looks at the practicalities of Serious Incident Investigation and Learning. The event will look at the development and implementation of the New Patient Safety Incident Response Framework (previously known as the Serious Incident Framework) a version of which has now been published and which is being tested in early adopter sites.  NHS Improvement is working with these early adopters to test implementation, and analysis of this will inform the final version. Local systems and organisations outside of the early adopter areas are free to use the already published version of the PSIRF to start to plan and prepare for PSIRF’s full introduction from Spring 2022.
The conference will also update delegates on best current practice in serious incident investigation and learning, including mortality governance and learning from deaths. There will be an extended focus on ensuring serious investigation findings lead to change and improvement.

Priorities for rare disease research, diagnosis, and care in the UK

This conference will discuss the next steps for rare diseases policy in the UK, looking at priorities going forward for the Rare Diseases Framework, the role of genomics in improving diagnosis and care, and the future for research, treatment access, and system preparedness.
Taking place following the publication of the Rare Diseases Framework earlier this year, delegates will discuss the first year of its delivery, the impact of the pandemic, and the key priorities for delivering ambitions within the framework over the next year.
It will also be an opportunity to look at the impact of policy developments within the life sciences and health research landscape, as well as the opportunities these developments present for improving rare disease outcomes, including the Genome UK Implementation Plan, the Life Sciences Vision, the Future of UK Clinical Research Delivery, and the new Innovative Medicines Fund.
Key areas for discussion include:
taking forward the UK Rare Diseases Framework and priorities for improving diagnosis and care the implementation of Genome UK and harnessing genomics to improve the understanding, detection, and treatment of rare genetic conditions developing the UK’s research ecosystem, improving access to new and innovative medicine and treatment, and the potential for global leadership in this field raising awareness of rare diseases across the health system, meeting new workforce needs, and developing expertise to support high-quality care. Register